Alana Bicknell
Director of Sales and Planning, New Zealand International Convention Centre (NZICC)
With a passion for people, a strategic sales leader with over 17 years cross sector experience. I am driven to lead and inspire teams across all areas of sales, proven track record in hospitality, events and venue sales, operations, account management and project management.
Strengths include business events international and domestic insight, complex stakeholder relationship environments, business development, innovative thought leadership, good governance, and strong networks.
Miranda Ji
Executive VP of Sales, Destination Greater Victoria
Experienced Vice President of Sales with a demonstrated history of working in the leisure, travel & tourism industry. Skilled in Negotiation, Business Planning, Sales, Management, and Human Resources. Experience serving on various Boards and completing training courses from the Institute of Corporate Directors. Particularly interested in driving initiatives to promote Equity, Diversity and Inclusion in the communities and organizations she serves in.
Alexis Kereluk
Tourism Strategist
As an innovative sustainable destination strategist, Alexis oversees tourism research, destination sales, sustainable development and special projects within ConnectSeven. She is a leader, speaker and innovator within regenerative tourism including community development and environmental sustainability. She works with various regenerative framework’s including ConnectSeven's Event Benefits Framework and Economic and Socio-Cultural Impact Model, Global Destination Sustainability Movement’s Destination Sustainability Index and #Meet4Impact's Legacy Framework. Alexis excels at managing complex tourism projects and implementing new and unique regenerative tourism initiatives.
Alexis has worked with global destinations to develop and promote their destination including Destination Canada, Destinations International, Atlantic Canada Tourism Partnership, Visit Copenhagen, Visit Monaco, Helsinki Tourism, Destination DC, Tourism Sun Peaks, Fort McMurray Wood Buffalo Economic Development & Tourism, Travel Alberta, Explore Edmonton, and many more.
Prior to starting ConnectSeven, Alexis was the Manager of Tourism Development for Intervistas Consulting and previous to that was the top Sales Manager for MCI Group Canada. She has managed monumental programs including DestinationNEXT's Best Practices and the Atlantic Canada Travel Trade Readiness Toolkit. Alexis is an advisor with MeetingsMeanBusiness, and is also a founding member of the BC Meetings & Events Industry Working Group developed to help the industry recover from COVID-19.
Arrut Navaraj
Managing Director, Suan Sampran | President, Thailand Organic Consumers Association (TOCA)
Mr. Arrut Navaraj is a leading advocate for sustainable agriculture and organic tourism in Thailand. As Managing Director of Suan Sampran, a 50-acre eco-cultural destination in Nakhon Pathom, he has transformed his family’s business into a national model for sustainable hospitality, blending organic farming with cultural tourism.
With a background in chemical engineering from Imperial College London and a strong foundation in finance, Arrut introduced the Sampran Model, a collaborative network of nearly 200 organic farmers. This model promotes economic sustainability and uses blockchain technology to ensure supply chain transparency and traceability.
Arrut also pioneered the Farm to Function initiative in partnership with the Thailand Convention and Exhibition Bureau (TCEB), linking organic farmers directly with convention centers. This program has enabled the sale of over 300 tonnes of organic rice annually, proving the commercial viability of sustainable gastronomy in the MICE industry.
As President and founder of TOCA (Thailand Organic Consumers Association), Arrut connects farmers with tourism operators and consumers. Under his leadership, TOCA has launched a blockchain-powered platform and continues to develop tools like carbon footprint tracking to promote transparency in organic tourism.
His innovations also extend to waste management; his introduction of the Shoo Shoke machine turns food waste into fertilizer, supporting a closed-loop system in hospitality operations.
Arrut’s philosophy is that people should have personal farmers—just as they have trainers or doctors—fostering deeper relationships between consumers and food sources. His work has redefined sustainable practices as not just ethical, but strategic business choices that enhance resilience, profitability, and guest satisfaction.
Through visionary leadership, Arrut Navaraj is reshaping Thailand’s agricultural and tourism landscapes into more connected, sustainable, and future-ready industries.
Natalie O'Brien
Chief Executive, Victorian Convention and Event Trust
Natalie is a dynamic leader with over 30 years’ experience driving change and growth in the organisations that she has led. Natalie has comprehensive experience in planning and implementing strategy, demonstrated high level negotiation and engagement skills across private and public sector together with exemplary communication skills that has secured many successful partnerships.
Natalie is a popular leader taking pride in developing high performing teams to engage in the corporate vision and deliver strong results. She mentors many young people to achieve their full potential. She is a current Board Director of Melbourne Convention & Marketing Bureau and William Angliss TAFE College. Natalie has held Non Executive Director roles on Parks Victoria, People & Parks Foundation and the Stephanie Alexander Kitchen Garden Foundation.
Natalie is the former CEO of Food + Wine Victoria who produces Australia’s internationally acclaimed Melbourne Food & Wine Festival shining a light on Australian chefs, winemakers and producers positioning Melbourne globally. From 2019 to 2021 Natalie lead the visitor economy through post COVID recovery as CEO of Ballarat Regional Tourism and in 2022 took on the CEO role of Wine Victoria representing the Victorian Wine Sector domestically and in global trade markets.
Jeremy Sampson
CEO, The Travel Foundation
Jeremy Sampson is a globally recognized leader in sustainable tourism and CEO of The Travel Foundation, where he works with businesses, destinations, and key global entities to drive systemic change. He co-authored the Glasgow Declaration on Climate Action in Tourism, chaired the Future of Tourism Coalition, and is known for sharing insights that inspire industry stakeholders and move ideas forward. Jeremy is a sought-after keynote speaker, having delivered provocative yet practical talks at high-profile events such as ITB Berlin, the Scottish Tourism Alliance’s Signature Conference, and COP29.
Peter Savoff
General Manager, Darwin Convention Centre
Ia m a leader of people and processes with an emphasis on profitable returns, customer service and sustainable organisational growth. These career skills have been developed in International Hotels, Professional Services and Venue Management Industries.
I am a dynamic and results-driven manager who sets high standards of performance and communicates these openly.
My leadership demonstrates a proven ability to develop and maintain strong business relationships, backed by an Award winning track record that has been won by formulating marketing strategies that maximise outcomes for all key stakeholders. I also have extensive experience in managing multi-site operations.
Eng. Said Salim Al Shanfari
Chief Executive Officer, Oman Convention & Exhibition Centre
Eng. Said Al Shanfari is the Chief Executive Officer of the Oman Convention and Exhibition, the Sultanate premier events venue. An expert in the business event industry, Al Shanfari also represents the wider region as Chairman of the Global Association of the Exhibition Industry (UFI) for the Middle East and Africa chapter. This regional perspective along with his achievements at the OCEC led him to be recognised by Forbes Middle East as one of the Top 100 Travel and Tourism Leaders in 2024.
With over ten years in senior management roles, Al Shanfari started his career in the telecommunication sector, managing large marketing projects for Omantel and Oreedoo. In 2017, Al Shanfari completed Oman’s National CEO Programme which prepared Oman’s brightest talent to compete in the global marketplace with an aim to build the next generation of Omani leaders. A leading voice in Oman, Al Shanfari is continuously featured in Oman’s Top 100 Most Influential CEOs and was awarded OER’s Innovative CEO of the year award in 2023.
Al Shanfari holds a Master of Business Administration from the University of Hull and a double Bachelor’s from Southern Illinois University Edwardsville, in Computer Management and Information Systems, as well as Business Administration and International Business. He has completed additional leadership and management courses from the London Business School and the IMD Business School and is a qualified Associate Certified Coach with the International Coaching Federation.
Anna Case
Executive VP of Sales, Destination Greater Victoria
With over 25 years of global senior leadership and management experience, Anna is a trusted advisor with a practical approach to strategic growth. Her track record has delivered sustainable strategies that enhance competitive company positioning. With highly tuned commercial, sales and marketing instincts, she thrives on bringing transformation to organisations by taking advantage of new opportunities. Having acquired international experience in both government and private sectors, specialising in stakeholder engagement and business development, she brings global context and local best practice to her work. A well-regarded business leader, a clear thinker with an ambitious spirit, she makes an impact by bringing insight and inspiration to maximise results.
Kurby Court
President & CEO, Calgary TELUS Convention Centre
A community minded corporate leader with an intuitive standard of excellence. Top level executive with experience in supporting his organization with a full range of operational functions including Human Resources, Finance, Customer Service, Administration and Risk Management. Areas of Excellence Include:
Tommy Goodwin
Executive Vice President for the Exhibitions & Conferences Alliance (ECA)
Tommy Goodwin is Executive Vice President for the Exhibitions & Conferences Alliance (ECA), the advocacy association for the business events industry. In this role, he leads ECA’s work on behalf of the interconnected ecosystem of exhibitors, event and meeting organizers, suppliers, venues, and destinations that comprise the global business events landscape.
Prior to joining ECA, Tommy spent more than 20 years working for several globally recognized associations and corporations, including Oracle, AARP, and the Project Management Institute.
Recognized by The Hill in its list of association "Top Lobbyists" every year since 2020, Tommy has also received several industry awards including:
Carina Montagut
Events Director, Feria Valencia
Carina Montagut, Events Director at Feria Valencia, has more than 20 years' experience in the meetings and events industry. She has held positions across multiple areas, including investment, development and events. She has taught postgraduate courses and is a frequent conference speaker and moderator. Carina is also a member of the ICCA Board of Directors.
Anna Sá
Researcher, CEF.UP
Ana Isabel Sá is a Portuguese economist and researcher based in Porto. She holds a PhD in Economics and a master's degree in finance from the University of Porto. With more than a decade of experience in the banking sector — mainly in risk and regulatory compliance — she later transitioned to academia. Ana now works as a full-time researcher at CEF.UP and teaches at the University of Porto and Católica Porto Business School. Her academic focus lies in empirical banking, credit markets, and macroprudential regulation. Ana brings a unique blend of practical financial expertise and rigorous economic research to Portugal’s policy and academic spheres.
Ross Steele
General Manager, Te Pae Christchurch Convention Centre
Ross has over 25 years’ experience in business events and venue management and is currently General Manager of Te Pae Christchurch Convention Centre, New Zealand’s first international standard convention centre which opened in May 2022.
Prior to moving to Christchurch in March 2019, Ross was General Manager of the Cairns Convention Centre, which was voted International Association of Convention Centre’s (AIPC) World’s Best Congress Centre in 2014, and before that was with the Brisbane Convention and Exhibition Centre.
With a background in finance, Ross is a Fellow of CPA Australia (FCPA), a graduate of the Australian Institute of Company Directors (GAICD) and a Fellow Certified Venue Executive (FCVE). Ross has experience across several industries and extensive board and governance experience directly aligned to Tourism, Economic Development and Business Events and is currently a Director of the International Association of Convention Centers (AIPC).
Jessica Haire
Co-founder, Connection Awaits
Jessica Haire is a business development professional and co-founder of Connection Awaits, a regenerative tourism consultancy dedicated to sustainable and community-driven travel experiences. She is also the founder and Chief Fun Officer of Axis 360 Solutions, providing project management and optimisation services since 2018. Jessica previously worked with Edmonton Economic Development Corporation (formerly Explore Edmonton), where she developed strategic plans and research frameworks to grow Edmonton’s meetings, incentives, conferences, and events (MICE) sector. She collaborated with local stakeholders to set performance metrics and evaluate the impact of tourism initiatives. Passionate about authentic storytelling and sustainable tourism, Jessica helps communities and destinations thrive by connecting people to meaningful experiences while promoting environmental and cultural stewardship.
Anna Look
Co-founder, Connection Awaits
Anna Look is a regenerative tourism consultant and co-owner of Rabbit Hill Snow Resort in Canada. She is also co-founder of Connection Awaits, an initiative that helps destinations adopt sustainable and community-driven models. Her approach combines heritage storytelling, local collaboration, and long-term planning. She has led creative projects to document local histories and embed them into tourism strategy, empowering communities to thrive through cultural preservation and ecological responsibility. Anna supports destinations that wish to move beyond extractive tourism and into deeper, place-based transformation.