Moderators & Speakers
Meet Our Congress MC
Filomena Cautela
Filomena Cautela is one of Portugal’s most dynamic media personalities, known for her charismatic presence and sharp wit. With a career spanning television, film, and live events all over Europe, she has become a powerful voice in cultural communication and contemporary storytelling.
A seasoned host of major international events—including the Eurovision Song Contest and her own late night talkshow—Filomena brings unmatched energy, elegance, and authenticity to every stage. As Master of Ceremony at ICCA 2025 in Porto, she will guide delegates through an immersive congress journey that celebrates discovery, innovation, and connection.
She won’t just guide us—she’ll shake the compass, crack a smile, and remind us why it’s worth reinventing the map.
Filomena Cautela
Filomena Cautela is one of Portugal’s most dynamic media personalities, known for her charismatic presence and sharp wit. With a career spanning television, film, and live events all over Europe, she has become a powerful voice in cultural communication and contemporary storytelling.
A seasoned host of major international events—including the Eurovision Song Contest and her own late night talkshow—Filomena brings unmatched energy, elegance, and authenticity to every stage. As Master of Ceremony at ICCA 2025 in Porto, she will guide delegates through an immersive congress journey that celebrates discovery, innovation, and connection.
She won’t just guide us—she’ll shake the compass, crack a smile, and remind us why it’s worth reinventing the map.
Meet Our KEYNOTE Speakers
Noelle Russell CEO, AI Leadership Institute
Noelle Russell is a multi-award-winning speaker, author, and AI Executive who specializes in transforming businesses through strategic AI adoption. She is a revenue growth + cost optimization expert, 4x Microsoft Responsible AI MVP, and named the #1 Agentic AI Leader in 2025. She has led teams at NPR, Microsoft, IBM, AWS and Amazon Alexa, and is a consistent champion for Data and AI literacy and is the founder of the "I ❤️ AI" Community teaching responsible AI for everyone.
She is the founder of the AI Leadership Institute and empowers business owners to grow and scale with AI. In the last year, she has been named an awardee of the AI and Cyber Leadership Award from DCALive, the #1 Thought Leader in Agentic AI and a Top 10 Global Thought Leader in Generative AI by Thinkers360.
Noelle Russell
CEO, AI Leadership Institute
Noelle Russell is a multi-award-winning speaker, author, and AI Executive who specializes in transforming businesses through strategic AI adoption. She is a revenue growth + cost optimization expert, 4x Microsoft Responsible AI MVP, and named the #1 Agentic AI Leader in 2025. She has led teams at NPR, Microsoft, IBM, AWS and Amazon Alexa, and is a consistent champion for Data and AI literacy and is the founder of the "I ❤️ AI" Community teaching responsible AI for everyone.
She is the founder of the AI Leadership Institute and empowers business owners to grow and scale with AI. In the last year, she has been named an awardee of the AI and Cyber Leadership Award from DCALive, the #1 Thought Leader in Agentic AI and a Top 10 Global Thought Leader in Generative AI by Thinkers360.
Professor Greg Clark, CBE FAcSSWriter. Board Chair. Senior Advisor. Speaker, Host, & Podcaster.
Greg Clark is a writer, board chair, and advisor on cities, transport, built environment, and place leadership. Author of 10 books and 100 reports, he has worked with 400 cities around the world. He is expert advisor on the BBC World Service Series, My Perfect City, co-author of The Planet of Cities column for RICS, and co-host of The DNA of Cities and The Century of Cities podcasts.
He is Chair of the Connected Places Catapult (CPC), the UK’s national innovation accelerator for transport, cities, and place leadership, and Chair of the Cities Commission for Climate Investment (3Ci) which convenes city leaders and urban investors to find innovative means to capitalise decarbonisation. He is a board member of Transport for London (TfL), and chairs TfL’s Land and Property Committee, which oversees TfL’s property company: Places for London, and is a member TfL’s Finance Committee. He was previously a member of the TfL Committee for Crossrail/Elizabeth Line and chair of TfL’s Investment Committee.
He is a Senior Advisor on Global Cities & Urban Innovation at New London Architecture, and Honorable Professor of Cities and Innovation at Strathclyde University. Globally, Greg is an Honorable Global Fellow at the Urban Land Institute (ULI). He is former chair of the OECD LEED Forum of Cities and Regions (1996-2016) and former Global Fellow on cities and economic development at the Brookings Institution. He has advised the World Bank, European Investment Bank, Inter-American Development Bank, and the HSBC Group on cities, economic development, sustainability, and financial innovation. He is currently working the Inter-American Development Bank on the economic future of the cities of the Amazon, where 47,000,000 people live.
Professor Greg Clark, CBE FAcSS
Writer. Board Chair. Senior Advisor. Speaker, Host, & Podcaster.
Greg Clark is a writer, board chair, and advisor on cities, transport, built environment, and place leadership. Author of 10 books and 100 reports, he has worked with 400 cities around the world. He is expert advisor on the BBC World Service Series, My Perfect City, co-author of The Planet of Cities column for RICS, and co-host of The DNA of Cities and The Century of Cities podcasts.
He is Chair of the Connected Places Catapult (CPC), the UK’s national innovation accelerator for transport, cities, and place leadership, and Chair of the Cities Commission for Climate Investment (3Ci) which convenes city leaders and urban investors to find innovative means to capitalise decarbonisation. He is a board member of Transport for London (TfL), and chairs TfL’s Land and Property Committee, which oversees TfL’s property company: Places for London, and is a member TfL’s Finance Committee. He was previously a member of the TfL Committee for Crossrail/Elizabeth Line and chair of TfL’s Investment Committee.
He is a Senior Advisor on Global Cities & Urban Innovation at New London Architecture, and Honorable Professor of Cities and Innovation at Strathclyde University. Globally, Greg is an Honorable Global Fellow at the Urban Land Institute (ULI). He is former chair of the OECD LEED Forum of Cities and Regions (1996-2016) and former Global Fellow on cities and economic development at the Brookings Institution. He has advised the World Bank, European Investment Bank, Inter-American Development Bank, and the HSBC Group on cities, economic development, sustainability, and financial innovation. He is currently working the Inter-American Development Bank on the economic future of the cities of the Amazon, where 47,000,000 people live.
"Tam" Chudaree DebhakamOwner and head chef of Baan Tepa Culinary Space
Tam Debhakam is the owner and head chef of Baan Tepa Culinary Space, part of the historic Baan Tepa experience in Bangkok. The restaurant holds two Michelin stars and a Michelin Green Star, and is renowned for its focus on local ingredients, sustainability, and culinary creativity.
Tam gained international recognition as the first Thai woman chef to earn two Michelin Stars. She appeared in the spotlight as the youngest contestant and winner of Top Chef Thailand, and was named Asia's Best Female Chef in 2025.
A passionate advocate for sustainability, Tam served as the Chef Ambassador for Thai Harvest SOS and UNEP’s sustainability campaigns from 2015 to 2017, promoting food-waste reduction. She further honed her skills at the International Culinary Center in New York City before working with Chef Dan Barber at Blue Hill at Stone Barns, a two-Michelin-starred restaurant located within the Stone Barns Center for Food & Agriculture in Pocantico Hills, New York.
During her two years there, she worked closely with organic, responsibly sourced ingredients, and gained invaluable knowledge of farm-driven cuisine. This experience, combined with her knowledge of nutrition, shapes her approach to cooking: Blending responsibly grown local produce with creative Thai flavours and a modern flair.
Tam’s work at Baan Tepa is driven by a commitment to sustainability and a desire to create meaningful culinary experiences that showcase the richness of Thai ingredients and culture.
"Tam" Chudaree Debhakam
Owner and head chef of Baan Tepa Culinary Space
Tam Debhakam is the owner and head chef of Baan Tepa Culinary Space, part of the historic Baan Tepa experience in Bangkok. The restaurant holds two Michelin stars and a Michelin Green Star, and is renowned for its focus on local ingredients, sustainability, and culinary creativity.
Tam gained international recognition as the first Thai woman chef to earn two Michelin Stars. She appeared in the spotlight as the youngest contestant and winner of Top Chef Thailand, and was named Asia's Best Female Chef in 2025.
A passionate advocate for sustainability, Tam served as the Chef Ambassador for Thai Harvest SOS and UNEP’s sustainability campaigns from 2015 to 2017, promoting food-waste reduction. She further honed her skills at the International Culinary Center in New York City before working with Chef Dan Barber at Blue Hill at Stone Barns, a two-Michelin-starred restaurant located within the Stone Barns Center for Food & Agriculture in Pocantico Hills, New York.
During her two years there, she worked closely with organic, responsibly sourced ingredients, and gained invaluable knowledge of farm-driven cuisine. This experience, combined with her knowledge of nutrition, shapes her approach to cooking: Blending responsibly grown local produce with creative Thai flavours and a modern flair.
Tam’s work at Baan Tepa is driven by a commitment to sustainability and a desire to create meaningful culinary experiences that showcase the richness of Thai ingredients and culture.
Christian BasonCo-founder of Transition Collective, Adjunct Professor at the University of Technology Sydney, and Leader in Residence at Copenhagen Business School.
Christian Bason is a leading voice at the intersection of innovation, design, and public leadership. He is Co-founder of Transition Collective, Adjunct Professor at the University of Technology Sydney, and Leader in Residence at Copenhagen Business School. With a career spanning over two decades, Christian has dedicated his work to advancing systems innovation, organisational transformation, and sustainable societal change.
From 2014 to 2023, Christian served as CEO of the Danish Design Center (DDC), a government-supported non-profit that helps public and private sector organisations address complex challenges through design. Prior to that, he was Director of MindLab, one of the world’s first government innovation labs, where he pioneered innovative approaches to co-creation and public sector innovation. He also held leadership roles at Ramboll Management Consulting, working on strategy and organisational development across sectors.
Christian is a sought-after keynote speaker and strategic advisor, frequently engaging audiences around the world on topics such as mission-driven innovation, design for complexity, foresight, leadership, and governance. He has worked closely with executives, policymakers, and civic leaders, helping them navigate uncertainty and build capacity for transformative change.
He currently delivers executive training with institutions including CEDEP/INSEAD, Copenhagen Business School, Altinget/Mandag Morgen, and the European School of Administration, bringing practical insights to leadership and change-making across business, government, and civil society.
Christian is the author of nine influential books, including the widely acclaimed "Expand: Stretching the Future by Design" (2022), "Leading Public Sector Innovation", and most recently, "The Organisation Was Set Free and the Leadership Had to Be Rediscovered" (2023). His work combines academic rigor with deep practical application, grounded in a belief that innovation must be human-centred, inclusive, and sustainable.
He serves on several advisory boards and expert panels, including the Bay Urban Visioning Awards Jury, the Centre for Leadership (CfL), the Queen Mary Center Advisory Committee, and the Copenhagen Business School Leadership Think Tank. He is also a Good Design Ambassador, a Fellow with Salzburg Global Seminar, and a past member of the World Economic Forum's Global Futures Council on Agile Governance and the EU Commission’s expert group on public sector innovation.
Christian holds a Ph.D. in design, leadership and governance from Copenhagen Business School, an M.Sc. in political science from Aarhus University, and executive education credentials from Harvard Business School and Wharton Business School. Christian lives with his family in Sorgenfri, north of Copenhagen.
Christian Bason
Co-founder of Transition Collective, Adjunct Professor at the University of Technology Sydney, and Leader in Residence at Copenhagen Business School.
Christian Bason is a leading voice at the intersection of innovation, design, and public leadership. He is Co-founder of Transition Collective, Adjunct Professor at the University of Technology Sydney, and Leader in Residence at Copenhagen Business School. With a career spanning over two decades, Christian has dedicated his work to advancing systems innovation, organisational transformation, and sustainable societal change.
From 2014 to 2023, Christian served as CEO of the Danish Design Center (DDC), a government-supported non-profit that helps public and private sector organisations address complex challenges through design. Prior to that, he was Director of MindLab, one of the world’s first government innovation labs, where he pioneered innovative approaches to co-creation and public sector innovation. He also held leadership roles at Ramboll Management Consulting, working on strategy and organisational development across sectors.
Christian is a sought-after keynote speaker and strategic advisor, frequently engaging audiences around the world on topics such as mission-driven innovation, design for complexity, foresight, leadership, and governance. He has worked closely with executives, policymakers, and civic leaders, helping them navigate uncertainty and build capacity for transformative change.
He currently delivers executive training with institutions including CEDEP/INSEAD, Copenhagen Business School, Altinget/Mandag Morgen, and the European School of Administration, bringing practical insights to leadership and change-making across business, government, and civil society.
Christian is the author of nine influential books, including the widely acclaimed "Expand: Stretching the Future by Design" (2022), "Leading Public Sector Innovation", and most recently, "The Organisation Was Set Free and the Leadership Had to Be Rediscovered" (2023). His work combines academic rigor with deep practical application, grounded in a belief that innovation must be human-centred, inclusive, and sustainable.
He serves on several advisory boards and expert panels, including the Bay Urban Visioning Awards Jury, the Centre for Leadership (CfL), the Queen Mary Center Advisory Committee, and the Copenhagen Business School Leadership Think Tank. He is also a Good Design Ambassador, a Fellow with Salzburg Global Seminar, and a past member of the World Economic Forum's Global Futures Council on Agile Governance and the EU Commission’s expert group on public sector innovation.
Christian holds a Ph.D. in design, leadership and governance from Copenhagen Business School, an M.Sc. in political science from Aarhus University, and executive education credentials from Harvard Business School and Wharton Business School. Christian lives with his family in Sorgenfri, north of Copenhagen.
SANCTUMMindful Connections Beyond Networking
Sanctum is a transformative movement experience designed to empower the body and expand the mind. Blending high-intensity physical expression with mindful awareness, Sanctum guides participants to their physical edge while unlocking emotional release and mental clarity.
Rooted in the belief that the body is a gateway to the mind, Sanctum helps individuals self-regulate, release stress, and break through personal blocks.
Some experiences change the way you think, move, and lead. This is one of them.
SANCTUM
Mindful Connections Beyond Networking
Sanctum is a transformative movement experience designed to empower the body and expand the mind. Blending high-intensity physical expression with mindful awareness, Sanctum guides participants to their physical edge while unlocking emotional release and mental clarity.
Rooted in the belief that the body is a gateway to the mind, Sanctum helps individuals self-regulate, release stress, and break through personal blocks.
Some experiences change the way you think, move, and lead. This is one of them.
Meet Our Moderators
Amber HerrewijnSenior Lecturer and Researcher in Event Management, and BEFuture Project Leader at NHL Stenden University of Applied Sciences / European Tourism Futures Institute (ETFI).
Amber specializes in Event Management within the Master’s program in International Leisure, Tourism & Events Management at NHL Stenden University. As a natural connector, she collaborates with local festivals and MICE partners to develop innovative prototypes. She thrives at the intersection of academia and the event industry, always striving to spotlight young talent. Her interest in circularity and sustainability drives her collaborative research on topics such as nudging visitors toward sustainable behavior and extending the event experience through shared mobility. Amber is capacity builder and co-project leader of BEFuture, a project that connects changemakers in the business events industry to foster a sustainable and digital future.
Amber Herrewijn
Senior Lecturer and Researcher in Event Management, and BEFuture Project Leader at NHL Stenden University of Applied Sciences / European Tourism Futures Institute (ETFI).
Amber specializes in Event Management within the Master’s program in International Leisure, Tourism & Events Management at NHL Stenden University. As a natural connector, she collaborates with local festivals and MICE partners to develop innovative prototypes. She thrives at the intersection of academia and the event industry, always striving to spotlight young talent. Her interest in circularity and sustainability drives her collaborative research on topics such as nudging visitors toward sustainable behavior and extending the event experience through shared mobility. Amber is capacity builder and co-project leader of BEFuture, a project that connects changemakers in the business events industry to foster a sustainable and digital future.
Dahlia El GazzarHead of DAHLIA+Agency
Dahlia El Gazzar is like your favorite espresso shot—bold, energizing, and impossible to ignore. She’s on a mission to rescue eventprofs from tech paralysis, boring marketing, and the soul-crushing sameness of most events. With a sharp focus on event tech and AI, she’s here to shake things up. If you’re ready to stop playing it safe and start making waves, she’s got the roadmap (and maybe a few spicy takes).
Dahlia El Gazzar
Head of DAHLIA+Agency
Dahlia El Gazzar is like your favorite espresso shot—bold, energizing, and impossible to ignore. She’s on a mission to rescue eventprofs from tech paralysis, boring marketing, and the soul-crushing sameness of most events. With a sharp focus on event tech and AI, she’s here to shake things up. If you’re ready to stop playing it safe and start making waves, she’s got the roadmap (and maybe a few spicy takes).
Taubie MotlhabaneCEO, Cape Town International Convention Centre
Taubie is a seasoned strategic executive with over 30 years experienced in senior management.She holds a Masters’ degree in Global Marketing from the University of Liverpool (UK), as well as a Bachelor's degree in communication from North-West University (South Africa).
Her areas of expertise include Destination Marketing, Business Events, Communications and Media, having worked for conference centres, DMOs, banking institutions, associations and media organisations.
Her current role is CEO of the Cape Town International Convention Centre (CTICC). In this role, sheis responsible for the strategic direction and management of this world-class, five-star rated venue.
She is an Executive Director on the CTICC Board and Treasurer & Board Member of the International Association of Convention Centres (AIPC). She is a speaker and guest lecturer on Business Events.
Taubie is a multi-award winning and lauded business leader. Some of the awards and recognition include:
Taubie Motlhabane
CEO, Cape Town International Convention Centre
Taubie is a seasoned strategic executive with over 30 years experienced in senior management.She holds a Masters’ degree in Global Marketing from the University of Liverpool (UK), as well as a Bachelor's degree in communication from North-West University (South Africa).
Her areas of expertise include Destination Marketing, Business Events, Communications and Media, having worked for conference centres, DMOs, banking institutions, associations and media organisations.
Her current role is CEO of the Cape Town International Convention Centre (CTICC). In this role, sheis responsible for the strategic direction and management of this world-class, five-star rated venue.
She is an Executive Director on the CTICC Board and Treasurer & Board Member of the International Association of Convention Centres (AIPC). She is a speaker and guest lecturer on Business Events.
Taubie is a multi-award winning and lauded business leader. Some of the awards and recognition include:
- Winner of the 2024 Women in Leadership Award by the Africa Tourism and Leadership Forum.
- Top 10 Global Women CEOs in South Africa by Global Woman Leader Magazine.
- 2022 CEO Africa Award for Outstanding Leadership, Vision and Entrepreneurship, and Eventsand Communications Leader of the Year (South Africa), by CEO Today Magazine GlobalAwards
- Top 50 and Top 100 Most Influential Venue Professionals by the Eventex Index in 2023 and 2024
- Featured in the 2025 Future of Leadership Book (Editions 5) as one of the Twenty-Four TOPLeadership Voices.
Taubie loves music, travel and good food
Taubie loves music, travel and good food
Timothy SimpsonBrand & Engagement Chief Strategist
Tim is a transformational marketing strategy and brand culture leader; and proven fractional CMO. With a Masters of Fine Arts in Poetry and an eclectic and varied background, Tim brings something unique and fresh to any organization looking to build an iconic brand and foster smart, original programs and initiatives. He is a certified Change Leader by PROSCI. His point of view and experience in change leadership is a cornerstone of his ability to unify teams around fresh strategies, look at complex problems and address them through proven, creative frameworks.
Throughout his career he has worked across a wide variety of markets. He is firmly grounded in the behavioral sciences, experiential design, digital marketing, and human-to-human engagement.
Timothy Simpson
Brand & Engagement Chief Strategist
Virginie de VisscherExecutive Director of Business Events, Destination Canada
Virginie De Visscher, Executive Director of Business Events at Destination Canada, is a leading figure in advancing sustainability within the tourism and business events sectors. With a background in biosystems engineering and international trade, she combines strategic vision with hands-on implementation to create impactful initiatives. Her leadership has been instrumental in positioning Canada as a global leader in sustainable tourism.
De Visscher spearheaded the creation of Canada’s first-ever Business Event Sustainability Plan, which integrates economic, social, and environmental goals into business events across the country. This plan provides coaching, training, and resources to over 20 domestic partners, helping them align with Sustainable Development Goals and achieve measurable progress through tools like the Global Destination Sustainability Index (GDS-Index). Under her guidance, Canada now boasts the highest concentration of GDS-Index destinations globally, demonstrating its commitment to sustainable practices.
Her innovative approach extends beyond environmental goals. De Visscher emphasizes legacy-building through business events by aligning them with Canada’s economic priorities and fostering local benefits. She has also championed partnerships with global organizations like the Global Sustainable Tourism Council and developed strategies to measure and improve carbon footprints.
Through her work at Destination Canada, De Visscher has not only elevated Canada’s reputation in sustainable tourism but also set benchmarks for regenerative tourism practices worldwide. Her efforts underscore a commitment to fostering positive economic, social, and environmental impacts for host communities and global ecosystems alike.
Virginie de Visscher
Executive Director of Business Events, Destination Canada
Virginie De Visscher, Executive Director of Business Events at Destination Canada, is a leading figure in advancing sustainability within the tourism and business events sectors. With a background in biosystems engineering and international trade, she combines strategic vision with hands-on implementation to create impactful initiatives. Her leadership has been instrumental in positioning Canada as a global leader in sustainable tourism.
De Visscher spearheaded the creation of Canada’s first-ever Business Event Sustainability Plan, which integrates economic, social, and environmental goals into business events across the country. This plan provides coaching, training, and resources to over 20 domestic partners, helping them align with Sustainable Development Goals and achieve measurable progress through tools like the Global Destination Sustainability Index (GDS-Index). Under her guidance, Canada now boasts the highest concentration of GDS-Index destinations globally, demonstrating its commitment to sustainable practices.
Her innovative approach extends beyond environmental goals. De Visscher emphasizes legacy-building through business events by aligning them with Canada’s economic priorities and fostering local benefits. She has also championed partnerships with global organizations like the Global Sustainable Tourism Council and developed strategies to measure and improve carbon footprints.
Through her work at Destination Canada, De Visscher has not only elevated Canada’s reputation in sustainable tourism but also set benchmarks for regenerative tourism practices worldwide. Her efforts underscore a commitment to fostering positive economic, social, and environmental impacts for host communities and global ecosystems alike.
Jane Cunningham
Director of European Engagement
Jane loves life in the Nordics and the spirit of Scotland.
Her expertise is based on 20 years of experience across tourism and the global meetings industry. Over this time, she has been fortunate to have gained wonderful experience and friends from working for some great hotels, a convention centre, a destination organisation, a PCO, and alliance of convention before joining Destinations International in 2022 as Director of European Engagement.
Jane is proud to be a board member for Meet4Imapct and is a supporter of strategic legacy planning. In recent years she has extended her work to deliver facilitation, moderation as well as consulting projects related to meeting legacy and destination development. She is passionate about the role of destination organisations and how through broad stakeholder engagement the visitor / event or meeting can have impact that improves the destination and quality of life for those who live, work, study, meet or visit.
Jane Cunningham
Director of European Engagement
Jane loves life in the Nordics and the spirit of Scotland.
Her expertise is based on 20 years of experience across tourism and the global meetings industry. Over this time, she has been fortunate to have gained wonderful experience and friends from working for some great hotels, a convention centre, a destination organisation, a PCO, and alliance of convention before joining Destinations International in 2022 as Director of European Engagement.
Jane is proud to be a board member for Meet4Imapct and is a supporter of strategic legacy planning. In recent years she has extended her work to deliver facilitation, moderation as well as consulting projects related to meeting legacy and destination development. She is passionate about the role of destination organisations and how through broad stakeholder engagement the visitor / event or meeting can have impact that improves the destination and quality of life for those who live, work, study, meet or visit.
SPEAKERS
Manuel Castro AlmeidaMinister of Economy & of Territorial Cohesion
Was born on 28 October 1957. He holds a Law Degree from Coimbra University. He began his professional life at 16 years of age as assistant clerk at São João da Madeira Town Hall and took his Law Degree as a worker-student. In 1982 he became senior staff and later director of the Northern Regional Coordination and Development Commission. He was Vice-Chairman of the Porto Metropolitan Council and Chairman of the Associations of Terras de Santa Maria municipalities. He was Secretary of State for Education and Sport from 1993 to 1995. He was a member of Parliament for the Social Democrats (PSD) from 1995 to 2002. He was Mayor of São João da Madeira from 2001 to 2011. He was Secretary of State for Regional Development from 2011 to 2015. He was Deputy Secretary-General, Vice-President, and National Adviser for the PSD. He was Minister in the Cabinet of the Prime Minister and of Territorial Cohesion in the previous Government.
Minister of Economy & of Territorial Cohesion
Was born on 28 October 1957. He holds a Law Degree from Coimbra University. He began his professional life at 16 years of age as assistant clerk at São João da Madeira Town Hall and took his Law Degree as a worker-student. In 1982 he became senior staff and later director of the Northern Regional Coordination and Development Commission. He was Vice-Chairman of the Porto Metropolitan Council and Chairman of the Associations of Terras de Santa Maria municipalities. He was Secretary of State for Education and Sport from 1993 to 1995. He was a member of Parliament for the Social Democrats (PSD) from 1995 to 2002. He was Mayor of São João da Madeira from 2001 to 2011. He was Secretary of State for Regional Development from 2011 to 2015. He was Deputy Secretary-General, Vice-President, and National Adviser for the PSD. He was Minister in the Cabinet of the Prime Minister and of Territorial Cohesion in the previous Government.
PANEL ASSOCIATIONS
Leading Through Uncertainty: What’s Keeping Association Leaders Up at Night – And How They’re Turning Disruption into Opportunity
Moderator Linda PereiraPresident, Association for Cooperation, Economic Development & Internationalisation
Linda Pereira is Senior Partner and Chair of the Board at Advantage Consultants, as well as CEO of CPL Events & Consultancy. Recognized among the 100 Global Leaders in her field, she has a distinguished international career as a communication strategist, speaker, writer, and educator, having spoken in more than 149 cities across all continents. Widely known as the “Destination Diva”, she is a respected expert in destination branding and global event bidding, frequently called upon to lead high-profile bids on behalf of cities and countries. Over the past 35 years, she has played a pivotal role in many of the world’s most significant events and continues to shape the industry with her innovative approach.
She also serves as a visiting lecturer at three international universities, teaching strategic event management, corporate diplomacy, destination branding, and international protocol. Passionate about associations and international cooperation, she sits on several global boards and has been recognized with multiple awards for her leadership, professionalism, and contributions to culture, heritage, and social responsibility.
President, Association for Cooperation, Economic Development & Internationalisation
Linda Pereira is Senior Partner and Chair of the Board at Advantage Consultants, as well as CEO of CPL Events & Consultancy. Recognized among the 100 Global Leaders in her field, she has a distinguished international career as a communication strategist, speaker, writer, and educator, having spoken in more than 149 cities across all continents. Widely known as the “Destination Diva”, she is a respected expert in destination branding and global event bidding, frequently called upon to lead high-profile bids on behalf of cities and countries. Over the past 35 years, she has played a pivotal role in many of the world’s most significant events and continues to shape the industry with her innovative approach.
She also serves as a visiting lecturer at three international universities, teaching strategic event management, corporate diplomacy, destination branding, and international protocol. Passionate about associations and international cooperation, she sits on several global boards and has been recognized with multiple awards for her leadership, professionalism, and contributions to culture, heritage, and social responsibility.
Thomas ReiserExecutive Director of the International Society on Thrombosis and Haemostasis (ISTH)
Thomas (Tom) Reiser serves as Executive Director of the International Society on Thrombosis and Haemostasis (ISTH), the leading global medical-scientific society dedicated to bleeding and clotting disorders. Guided by a commitment to global collaboration and innovation, he partners with the ISTH Council, staff, and stakeholders to shape a forward-looking vision and advance the Society’s sustained growth and global impact. With over 25 years of international experience, Tom has held senior leadership roles at premier association management companies (AMCs) and professional conference organizers (PCOs) and has led more than 10 international scientific and medical societies as Executive Director. He champions growth, operational excellence, inclusivity, and resilience in complex, international and mission-driven environments.
A recognized voice in international not-for-profit thought leadership, Tom is a long-standing contributor to national, continental and global organizations and networks in association and meetings management, sharing insights through writing and speaking engagements to advance the field and inspire the next generation of leaders.
Executive Director of the International Society on Thrombosis and Haemostasis (ISTH)
Thomas (Tom) Reiser serves as Executive Director of the International Society on Thrombosis and Haemostasis (ISTH), the leading global medical-scientific society dedicated to bleeding and clotting disorders. Guided by a commitment to global collaboration and innovation, he partners with the ISTH Council, staff, and stakeholders to shape a forward-looking vision and advance the Society’s sustained growth and global impact. With over 25 years of international experience, Tom has held senior leadership roles at premier association management companies (AMCs) and professional conference organizers (PCOs) and has led more than 10 international scientific and medical societies as Executive Director. He champions growth, operational excellence, inclusivity, and resilience in complex, international and mission-driven environments.
A recognized voice in international not-for-profit thought leadership, Tom is a long-standing contributor to national, continental and global organizations and networks in association and meetings management, sharing insights through writing and speaking engagements to advance the field and inspire the next generation of leaders.
Michelle MasonPresident and CEO of the American Society of Association Executives (ASAE)
Michelle Mason, FASAE, CAE, serves as the President and CEO of the American Society of Association Executives (ASAE), where she is focused on advancing the professional practice of association management. Prior to ASAE, Michelle served as the President and CEO of Association Forum for seven years; as Managing Director of Strategy and Innovation at the American Society for Quality (ASQ); and Vice President of Strategic and Future Focused Research Programs at ASAE.
Michelle currently serves on the Board of Directors for Destinations International and the Alzheimer’s Association National Capital Area Chapter. Michelle is a Chicago Business Journal Women of Influence Honoree 2019; Chicago Defender Women of Excellence Honoree 2019; the CEO Update Professional Society CEO of the Year 2020; and Smart Women in Meetings Hall of Fame inductee 2022. Michelle also received the 2024 John H. Graham IV Association Executive Award from the Boy Scouts of America National Capital Area Council, the 2024 Alzheimer’s Association Vision Gala Association Honoree, and the 2025 Marin Bright Legacy Award from Smart Meetings. Michelle is a Certified Association Executive (CAE) and an ASAE Fellow (FASAE).
President and CEO of the American Society of Association Executives (ASAE)
Michelle Mason, FASAE, CAE, serves as the President and CEO of the American Society of Association Executives (ASAE), where she is focused on advancing the professional practice of association management. Prior to ASAE, Michelle served as the President and CEO of Association Forum for seven years; as Managing Director of Strategy and Innovation at the American Society for Quality (ASQ); and Vice President of Strategic and Future Focused Research Programs at ASAE.
Michelle currently serves on the Board of Directors for Destinations International and the Alzheimer’s Association National Capital Area Chapter. Michelle is a Chicago Business Journal Women of Influence Honoree 2019; Chicago Defender Women of Excellence Honoree 2019; the CEO Update Professional Society CEO of the Year 2020; and Smart Women in Meetings Hall of Fame inductee 2022. Michelle also received the 2024 John H. Graham IV Association Executive Award from the Boy Scouts of America National Capital Area Council, the 2024 Alzheimer’s Association Vision Gala Association Honoree, and the 2025 Marin Bright Legacy Award from Smart Meetings. Michelle is a Certified Association Executive (CAE) and an ASAE Fellow (FASAE).
Sarah CrawfordGeneral Manager & Chief Programs and Engagement Office, Rotary International
Sarah Crawford leads a global team responsible for learning and development, meetings and events, programs, grants, and partnerships. Prior to joining Rotary in 2020, Crawford served as director of strategic partnerships at Millennium Challenge Corporation. She holds an M.A. in international communications from American University in Washington D.C. and a dual B.A. in political science and Spanish from the University of Illinois at Urbana-Champaign. Crawford, a former Rotary Ambassadorial Scholar to Brazil, likes to sing in Spanish, dance samba, practice her Italian while eating food from the same origin, and learn new French phrases from the wonderful au pairs that live with her family.
General Manager & Chief Programs and Engagement Office, Rotary International
Sarah Crawford leads a global team responsible for learning and development, meetings and events, programs, grants, and partnerships. Prior to joining Rotary in 2020, Crawford served as director of strategic partnerships at Millennium Challenge Corporation. She holds an M.A. in international communications from American University in Washington D.C. and a dual B.A. in political science and Spanish from the University of Illinois at Urbana-Champaign. Crawford, a former Rotary Ambassadorial Scholar to Brazil, likes to sing in Spanish, dance samba, practice her Italian while eating food from the same origin, and learn new French phrases from the wonderful au pairs that live with her family.
Ignacio QuilesExecutive Head of the European Hematology Association
Visionary leader and advocate for purposeful innovation, combining scientific knowledge, strategic leadership, and a strong sense of human connection. With a career rooted in biomedical sciences, he has driven transformative change as the Executive Head of the European Hematology Association, guiding organizations through complexities with authenticity, trust, and purpose.
His journey spans continents and disciplines, from senior positions in pharmaceuticals to mentoring early-stage ventures and shaping the future of health and science. Ignacio is a finalist in the Ultraman World Triathlon Championship, exemplifying resilience and commitment in all aspects of his life. He studied at Georgetown University and holds a PhD in Biomedical Sciences, as well as degrees and advanced studies in Biochemistry, Anthropology, Genetics, Public Health, European Studies, and an MBA from ESADE. He also completed executive development at Stanford Graduate School of Business. As an author of Seven Minutes, a helicopter pilot, and a proud father, Ignacio inspires leaders to embrace innovation while remaining connected to our humanity. His work encourages a leadership style rooted in courage, curiosity, and compassion in an ever-evolving world.
Executive Head of the European Hematology Association
Visionary leader and advocate for purposeful innovation, combining scientific knowledge, strategic leadership, and a strong sense of human connection. With a career rooted in biomedical sciences, he has driven transformative change as the Executive Head of the European Hematology Association, guiding organizations through complexities with authenticity, trust, and purpose.
His journey spans continents and disciplines, from senior positions in pharmaceuticals to mentoring early-stage ventures and shaping the future of health and science. Ignacio is a finalist in the Ultraman World Triathlon Championship, exemplifying resilience and commitment in all aspects of his life. He studied at Georgetown University and holds a PhD in Biomedical Sciences, as well as degrees and advanced studies in Biochemistry, Anthropology, Genetics, Public Health, European Studies, and an MBA from ESADE. He also completed executive development at Stanford Graduate School of Business. As an author of Seven Minutes, a helicopter pilot, and a proud father, Ignacio inspires leaders to embrace innovation while remaining connected to our humanity. His work encourages a leadership style rooted in courage, curiosity, and compassion in an ever-evolving world.
PANEL 1
Game-Changers or Chaos-Makers? The True Impact of Large-Scale Events
Moderator Miguel Neves Editor in Chief Skift Meetings
Editor-in-chief of Skift Meetings, a leading publication covering the business of events. He has nearly two decades of business events expertise, including roles as a planner, marketer, and working for IMEX, the industry's largest dedicated trade show. Miguel is passionate about uncovering the compelling stories behind every event and leverages his diverse international experience to offer unique perspectives. When he’s not exploring events industry narratives, he finds joy in music, art, and photography, and is most comfortable on a sunny beach, sharing quality moments with his young family.
Editor in Chief Skift Meetings
Editor-in-chief of Skift Meetings, a leading publication covering the business of events. He has nearly two decades of business events expertise, including roles as a planner, marketer, and working for IMEX, the industry's largest dedicated trade show. Miguel is passionate about uncovering the compelling stories behind every event and leverages his diverse international experience to offer unique perspectives. When he’s not exploring events industry narratives, he finds joy in music, art, and photography, and is most comfortable on a sunny beach, sharing quality moments with his young family.
Roberta Werner
Executive Director Visit Rio
Marketing specialist with a degree in Tourism and over 25 years of experience in the hospitality and tourism industry. Throughout her career, she has worked with major hotel chains such as Copacabana Palace, Sofitel, Grand Hyatt, and Fasano, in addition to leading commercial, events, and academic departments.She coordinated the School of Hospitality at UniverCidade (Centro Universitário da Cidade) for six years and was responsible for the ceremonial and protocol arrangements of the United Nations Conference on Sustainable Development (Rio+20). In 2013, she managed the delivery of the Guest Management Servicesproject for the FIFA World Cup Brazil 2014, working in corporate hospitality for the company CSM.Roberta has been recognized with prestigious awards, including THE BIZZ AWARDS – Master in Quality Management, granted by the World Confederation of Businesses (New York), and the Joana Palhares Tourism Award.She currently serves as the Executive Director of the Visit Rio Convention Bureau, where she is responsible for promoting Rio de Janeiro as a tourist destination. In 2021, she was named one of the Ambassadors of Rio, and in 2022, was recognized by Panrotas as one of the 100 most influential personalities in tourismin Brazil
Roberta Werner
Executive Director Visit Rio
Marketing specialist with a degree in Tourism and over 25 years of experience in the hospitality and tourism industry. Throughout her career, she has worked with major hotel chains such as Copacabana Palace, Sofitel, Grand Hyatt, and Fasano, in addition to leading commercial, events, and academic departments.She coordinated the School of Hospitality at UniverCidade (Centro Universitário da Cidade) for six years and was responsible for the ceremonial and protocol arrangements of the United Nations Conference on Sustainable Development (Rio+20). In 2013, she managed the delivery of the Guest Management Servicesproject for the FIFA World Cup Brazil 2014, working in corporate hospitality for the company CSM.Roberta has been recognized with prestigious awards, including THE BIZZ AWARDS – Master in Quality Management, granted by the World Confederation of Businesses (New York), and the Joana Palhares Tourism Award.She currently serves as the Executive Director of the Visit Rio Convention Bureau, where she is responsible for promoting Rio de Janeiro as a tourist destination. In 2021, she was named one of the Ambassadors of Rio, and in 2022, was recognized by Panrotas as one of the 100 most influential personalities in tourismin Brazil
Anais Aite
Head of Strategic Expansion FIA – Fédération Internationale de l'Automobile
Anaïs leads strategic expansion at the FIA. The FIA oversees large-scale motorsport events that attract fans, participants, and media from around the world, generating tourism and economic activity for host cities. Beyond the races, the FIA works to ensure these events contribute to sustainable development, community engagement, and a lasting positive impact on local destinations.
Anais Aite
Head of Strategic Expansion FIA – Fédération Internationale de l'Automobile
Anaïs leads strategic expansion at the FIA. The FIA oversees large-scale motorsport events that attract fans, participants, and media from around the world, generating tourism and economic activity for host cities. Beyond the races, the FIA works to ensure these events contribute to sustainable development, community engagement, and a lasting positive impact on local destinations.
Michiel Middendorf
MICE Sales Director of the Venues Division
Michiel Middendorf has dedicated his career to the hospitality industry, gaining international experience in the Netherlands, the USA, and Spain. He has worked across various sectors including destination management companies, hotels, restaurants, and congress venues. Michiel serves as a board member of the Economic Board of The Hague and is a guest lecturer at several universities of applied sciences. He currently leads World Forum The Hague, an international congress venue, and also holds the position of MICE Sales Director at its parent company, GL events Venues.
A recent milestone in his career was successfully hosting the 2025 NATO Summit at World Forum The Hague, demonstrating the venue’s capability to deliver world-class security, logistics, and hospitality for one of the most high-profile international gatherings.
Michiel Middendorf
MICE Sales Director of the Venues Division
Michiel Middendorf has dedicated his career to the hospitality industry, gaining international experience in the Netherlands, the USA, and Spain. He has worked across various sectors including destination management companies, hotels, restaurants, and congress venues. Michiel serves as a board member of the Economic Board of The Hague and is a guest lecturer at several universities of applied sciences. He currently leads World Forum The Hague, an international congress venue, and also holds the position of MICE Sales Director at its parent company, GL events Venues.
A recent milestone in his career was successfully hosting the 2025 NATO Summit at World Forum The Hague, demonstrating the venue’s capability to deliver world-class security, logistics, and hospitality for one of the most high-profile international gatherings.
Randel Bryan
Managing Director SXSW Europe
Randel Bryan has pioneered operational and commercial strategies for some of the world's leading studios and venues, including Universal Pictures, Endemol Shine, and, most recently, Factory International. At Factory International, he helped launch Aviva Studios, a world-class music and arts venue in the heart of Manchester – a truly pioneering project that is set to generate £1.1 billion for the local economy. In his new role as Managing Director of SXSW Europe, Randel will lead the strategy to bring the world-renowned celebration of creativity and technology to Europe. The event aims to present an unmissable addition to the European creative calendar, blending the SXSW essence with a distinct European flair that will unfold in East London, the epicentre of creativity and tech in one of Europe's leading capitals. As an avid learner, Randel is also completing his master's degree in Sustainable Business Leadership at the University of Cambridge, with a focus on the promotion of education, climate action, innovation, and partnerships. In addition, Randel shares his enthusiasm for the protection and development of young people across the country through his trustee position at Children in Need.
Randel Bryan
Managing Director SXSW Europe
Randel Bryan has pioneered operational and commercial strategies for some of the world's leading studios and venues, including Universal Pictures, Endemol Shine, and, most recently, Factory International. At Factory International, he helped launch Aviva Studios, a world-class music and arts venue in the heart of Manchester – a truly pioneering project that is set to generate £1.1 billion for the local economy. In his new role as Managing Director of SXSW Europe, Randel will lead the strategy to bring the world-renowned celebration of creativity and technology to Europe. The event aims to present an unmissable addition to the European creative calendar, blending the SXSW essence with a distinct European flair that will unfold in East London, the epicentre of creativity and tech in one of Europe's leading capitals. As an avid learner, Randel is also completing his master's degree in Sustainable Business Leadership at the University of Cambridge, with a focus on the promotion of education, climate action, innovation, and partnerships. In addition, Randel shares his enthusiasm for the protection and development of young people across the country through his trustee position at Children in Need.
Janet Karemera
CEO of the Rwanda Convention Bureau (RCB)
She serves as the CEO of the Rwanda Convention Bureau (RCB), spearheading the organization's efforts to position Rwanda as the premier destination in Africa for Meetings, Incentives, Conferences, and Events. With her prior experience as Deputy CEO of the Bureau and over a decade of experience in the public and private sectors, she brings a wealth of expertise to her role. Passionate about global affairs, public policy, and the art of event and project management, she has defined her dedication to the development of the Rwandan Events Industry. She has successfully supported the execution of numerous international events in Rwanda. Janet holds a Bachelor of Social Sciences in International Development and Globalization from the University of Ottawa and an MBA from IE Business School, equipping her with both the strategic mindset and practical business acumen.
Janet Karemera
CEO of the Rwanda Convention Bureau (RCB)
She serves as the CEO of the Rwanda Convention Bureau (RCB), spearheading the organization's efforts to position Rwanda as the premier destination in Africa for Meetings, Incentives, Conferences, and Events. With her prior experience as Deputy CEO of the Bureau and over a decade of experience in the public and private sectors, she brings a wealth of expertise to her role. Passionate about global affairs, public policy, and the art of event and project management, she has defined her dedication to the development of the Rwandan Events Industry. She has successfully supported the execution of numerous international events in Rwanda. Janet holds a Bachelor of Social Sciences in International Development and Globalization from the University of Ottawa and an MBA from IE Business School, equipping her with both the strategic mindset and practical business acumen.
Rich Jee
Head of Korea Marketing | APJ, Business Development Leader, CMO
GM/Head of Marketing with a demonstrated history of working in the information technology and consumer products industry. Ample experience in Marketing Strategy along with Business management strategy. Now building the AI-based marketing strategy and platform for the future Marketing and Sales.
Rich Jee
Head of Korea Marketing | APJ, Business Development Leader, CMO
GM/Head of Marketing with a demonstrated history of working in the information technology and consumer products industry. Ample experience in Marketing Strategy along with Business management strategy. Now building the AI-based marketing strategy and platform for the future Marketing and Sales.
Impact & Sustainability Track
Alana Bicknell Director of Sales and Planning, New Zealand International Convention Centre (NZICC)
With a passion for people, a strategic sales leader with over 17 years cross sector experience. I am driven to lead and inspire teams across all areas of sales, proven track record in hospitality, events and venue sales, operations, account management and project management.
Strengths include business events international and domestic insight, complex stakeholder relationship environments, business development, innovative thought leadership, good governance, and strong networks.
Alana Bicknell
Director of Sales and Planning, New Zealand International Convention Centre (NZICC)
With a passion for people, a strategic sales leader with over 17 years cross sector experience. I am driven to lead and inspire teams across all areas of sales, proven track record in hospitality, events and venue sales, operations, account management and project management.
Strengths include business events international and domestic insight, complex stakeholder relationship environments, business development, innovative thought leadership, good governance, and strong networks.
Adeline LaroqueFounder of Ennov-Solutions
Adeline Larroque is a sustainability consultant with over 20 years of international experience in the events and tourism industry. She specialises in sustainable event management, corporate responsibility, and stakeholder engagement, with deep expertise in frameworks such as ISO 20121, ISO 26000, and Bilan Carbone®.
Adeline has led major projects across Europe, the Middle East, and Asia. She spent three years at the Qatar Tourism Authority, where she was responsible for developing the national MICE strategy, and worked in China with Reed Exhibitions, managing large-scale international events. She is also a certified ICA auditor for social responsibility and has conducted numerous audits, evaluations, and training sessions to support organisations in implementing responsible practices.
As the founder of Ennov-Solutions (sustainability consulting), Adeline brings both strategic vision and operational insight to sustainable transformation in the event industry.
Adeline Laroque
Founder of Ennov-Solutions
Adeline Larroque is a sustainability consultant with over 20 years of international experience in the events and tourism industry. She specialises in sustainable event management, corporate responsibility, and stakeholder engagement, with deep expertise in frameworks such as ISO 20121, ISO 26000, and Bilan Carbone®.
Adeline has led major projects across Europe, the Middle East, and Asia. She spent three years at the Qatar Tourism Authority, where she was responsible for developing the national MICE strategy, and worked in China with Reed Exhibitions, managing large-scale international events. She is also a certified ICA auditor for social responsibility and has conducted numerous audits, evaluations, and training sessions to support organisations in implementing responsible practices.
As the founder of Ennov-Solutions (sustainability consulting), Adeline brings both strategic vision and operational insight to sustainable transformation in the event industry.
Miranda JiExecutive VP of Sales, Destination Greater Victoria
Experienced Vice President of Sales with a demonstrated history of working in the leisure, travel & tourism industry. Skilled in Negotiation, Business Planning, Sales, Management, and Human Resources. Experience serving on various Boards and completing training courses from the Institute of Corporate Directors. Particularly interested in driving initiatives to promote Equity, Diversity and Inclusion in the communities and organizations she serves in.
Miranda Ji
Executive VP of Sales, Destination Greater Victoria
Experienced Vice President of Sales with a demonstrated history of working in the leisure, travel & tourism industry. Skilled in Negotiation, Business Planning, Sales, Management, and Human Resources. Experience serving on various Boards and completing training courses from the Institute of Corporate Directors. Particularly interested in driving initiatives to promote Equity, Diversity and Inclusion in the communities and organizations she serves in.
Caroline CardonaConvenings Manager at IUCN
Caroline is an event professional with over 15 years of experience, specialising in large-scale global events. As Convenings Manager at IUCN, she oversees the operational coordination of international events with a focus on sustainability and high standards. Caroline's previous roles with the International AIDS Society and other medical associations have strengthened her ability to deliver seamless onsite and virtual events, particularly in the non-profit and conservation sectors.
Caroline Cardona
Convenings Manager at IUCN
Caroline is an event professional with over 15 years of experience, specialising in large-scale global events. As Convenings Manager at IUCN, she oversees the operational coordination of international events with a focus on sustainability and high standards. Caroline's previous roles with the International AIDS Society and other medical associations have strengthened her ability to deliver seamless onsite and virtual events, particularly in the non-profit and conservation sectors.
Loren ChristieManaging Director of the BestCities Global Alliance
Loren Christie brings more than 25 years of experience in Tourism & Hospitality to his role as Managing Director of the BestCities Global Alliance. In this role, he works with 13 premier destinations and their community of clients and partners as they collectively work to ensure that business events are a force for positive impact. Previously, he held various leadership positions with Starwood Hotels & Resorts during his 17 year career with them including Director of Sales for International Congress, Business Transient and Leisure Sales at the Toronto Metro Market. From 2017 to 2020, he moved to Destination Toronto, the Destination Management Organization for Canada's largest city, where he led the International Congress and Canadian sales teams.
For the last five years he has been running his own consulting and project management company working with a number of clients including IAPCO - as faculty, #Meet4IMpact and the Global Destination Sustainability Movement (GDS) teaching parts of their masterclass on Legacy and Impact, and for Canada's 2SLGBTQI+ Chamber of Commerce as their Director of Business Development and Strategy. He recently wrapped up two years as the Vice-Chair of the Global Business Travel Association's Meetings & Events Committee for Canada. He also sat on the inaugural Diversity, Equity & Inclusion Committee for the Tourism Industry Association of Ontario. Currently he sits on the Technical Advisory Committee for the GDS, Destinations International's Social Inclusion Committee and is the Vice-Chair of the Board for Ontario's Regional Tourism Organization 9.
Loren Christie
Managing Director of the BestCities Global Alliance
Loren Christie brings more than 25 years of experience in Tourism & Hospitality to his role as Managing Director of the BestCities Global Alliance. In this role, he works with 13 premier destinations and their community of clients and partners as they collectively work to ensure that business events are a force for positive impact. Previously, he held various leadership positions with Starwood Hotels & Resorts during his 17 year career with them including Director of Sales for International Congress, Business Transient and Leisure Sales at the Toronto Metro Market. From 2017 to 2020, he moved to Destination Toronto, the Destination Management Organization for Canada's largest city, where he led the International Congress and Canadian sales teams.
For the last five years he has been running his own consulting and project management company working with a number of clients including IAPCO - as faculty, #Meet4IMpact and the Global Destination Sustainability Movement (GDS) teaching parts of their masterclass on Legacy and Impact, and for Canada's 2SLGBTQI+ Chamber of Commerce as their Director of Business Development and Strategy. He recently wrapped up two years as the Vice-Chair of the Global Business Travel Association's Meetings & Events Committee for Canada. He also sat on the inaugural Diversity, Equity & Inclusion Committee for the Tourism Industry Association of Ontario. Currently he sits on the Technical Advisory Committee for the GDS, Destinations International's Social Inclusion Committee and is the Vice-Chair of the Board for Ontario's Regional Tourism Organization 9.
Nigel BrownDirector of Marketing & Partnerships for BestCities Global Alliance
Nigel began his career 20+ years ago at the head office of the International Congress & Convention Association (ICCA) in Amsterdam, where he spent seven years as part of the events team. In this role, he helped deliver conferences across every continent, building strong project management expertise and pioneering the use of new technologies at ICCA events. After ICCA, Nigel was Project Manager with Singex Exhibition Ventures, the organising arm of Singapore EXPO, where he managed both trade and consumer shows as well as international conferences. This breadth of experience has given him valuable insights into the needs of both clients and suppliers within the meetings industry.
Today, Nigel serves as Director of Marketing & Partnerships for BestCities Global Alliance, a network of 13 leading convention destinations worldwide. In this role, he drives strategic partnerships, brand positioning, and global marketing initiatives, while championing programmes such as the Incredible Impacts Programme that showcase the positive legacies of international association events.
Nigel holds a bachelor’s degree in Hotel Administration and European Hospitality Management from Hotelschool The Hague, along with a culinary diploma from the Amsterdam College of Hotel and Gastronomy and is a Certified International Convention Specialist (CICS) from ICCA.
Nigel Brown
Director of Marketing & Partnerships for BestCities Global Alliance
Nigel began his career 20+ years ago at the head office of the International Congress & Convention Association (ICCA) in Amsterdam, where he spent seven years as part of the events team. In this role, he helped deliver conferences across every continent, building strong project management expertise and pioneering the use of new technologies at ICCA events. After ICCA, Nigel was Project Manager with Singex Exhibition Ventures, the organising arm of Singapore EXPO, where he managed both trade and consumer shows as well as international conferences. This breadth of experience has given him valuable insights into the needs of both clients and suppliers within the meetings industry.
Today, Nigel serves as Director of Marketing & Partnerships for BestCities Global Alliance, a network of 13 leading convention destinations worldwide. In this role, he drives strategic partnerships, brand positioning, and global marketing initiatives, while championing programmes such as the Incredible Impacts Programme that showcase the positive legacies of international association events.
Nigel holds a bachelor’s degree in Hotel Administration and European Hospitality Management from Hotelschool The Hague, along with a culinary diploma from the Amsterdam College of Hotel and Gastronomy and is a Certified International Convention Specialist (CICS) from ICCA.
Danielle Shanahan
Chief Executive at Zealandia Te Māra a Tāne
Dr. Danielle Shanahan is an internationally recognized leader in nature conservation and research, having pioneered new discoveries on the connection between human wellbeing and nature. Danielle is Chief Executive at Zealandia Te Māra a Tāne. Under her guidance Zealandia has become a leader in regenerative tourism, making Wellington, New Zealand, the place to visit to learn how we can collectively create a better future. Danielle will draw on insights from her as a wide and varied background in conservation practice and research in New Zealand and internationally, having worked on challenges including human-elephant conflicts in Myanmar, expanding the national park estate in Australia, to understanding how bird song affects people’s physical, mental and social wellbeing.
Danielle Shanahan
Chief Executive at Zealandia Te Māra a Tāne
Dr. Danielle Shanahan is an internationally recognized leader in nature conservation and research, having pioneered new discoveries on the connection between human wellbeing and nature. Danielle is Chief Executive at Zealandia Te Māra a Tāne. Under her guidance Zealandia has become a leader in regenerative tourism, making Wellington, New Zealand, the place to visit to learn how we can collectively create a better future. Danielle will draw on insights from her as a wide and varied background in conservation practice and research in New Zealand and internationally, having worked on challenges including human-elephant conflicts in Myanmar, expanding the national park estate in Australia, to understanding how bird song affects people’s physical, mental and social wellbeing.
Alexis KerelukTourism Strategist
As an innovative sustainable destination strategist, Alexis oversees tourism research, destination sales, sustainable development and special projects within ConnectSeven. She is a leader, speaker and innovator within regenerative tourism including community development and environmental sustainability. She works with various regenerative framework’s including ConnectSeven's Event Benefits Framework and Economic and Socio-Cultural Impact Model, Global Destination Sustainability Movement’s Destination Sustainability Index and #Meet4Impact's Legacy Framework. Alexis excels at managing complex tourism projects and implementing new and unique regenerative tourism initiatives.
Alexis has worked with global destinations to develop and promote their destination including Destination Canada, Destinations International, Atlantic Canada Tourism Partnership, Visit Copenhagen, Visit Monaco, Helsinki Tourism, Destination DC, Tourism Sun Peaks, Fort McMurray Wood Buffalo Economic Development & Tourism, Travel Alberta, Explore Edmonton, and many more.
Prior to starting ConnectSeven, Alexis was the Manager of Tourism Development for Intervistas Consulting and previous to that was the top Sales Manager for MCI Group Canada. She has managed monumental programs including DestinationNEXT's Best Practices and the Atlantic Canada Travel Trade Readiness Toolkit. Alexis is an advisor with MeetingsMeanBusiness, and is also a founding member of the BC Meetings & Events Industry Working Group developed to help the industry recover from COVID-19.
Alexis Kereluk
Tourism Strategist
As an innovative sustainable destination strategist, Alexis oversees tourism research, destination sales, sustainable development and special projects within ConnectSeven. She is a leader, speaker and innovator within regenerative tourism including community development and environmental sustainability. She works with various regenerative framework’s including ConnectSeven's Event Benefits Framework and Economic and Socio-Cultural Impact Model, Global Destination Sustainability Movement’s Destination Sustainability Index and #Meet4Impact's Legacy Framework. Alexis excels at managing complex tourism projects and implementing new and unique regenerative tourism initiatives.
Alexis has worked with global destinations to develop and promote their destination including Destination Canada, Destinations International, Atlantic Canada Tourism Partnership, Visit Copenhagen, Visit Monaco, Helsinki Tourism, Destination DC, Tourism Sun Peaks, Fort McMurray Wood Buffalo Economic Development & Tourism, Travel Alberta, Explore Edmonton, and many more.
Prior to starting ConnectSeven, Alexis was the Manager of Tourism Development for Intervistas Consulting and previous to that was the top Sales Manager for MCI Group Canada. She has managed monumental programs including DestinationNEXT's Best Practices and the Atlantic Canada Travel Trade Readiness Toolkit. Alexis is an advisor with MeetingsMeanBusiness, and is also a founding member of the BC Meetings & Events Industry Working Group developed to help the industry recover from COVID-19.
Arrut NavarajManaging Director, Suan Sampran | President, Thailand Organic Consumers Association (TOCA)
Mr. Arrut Navaraj is a leading advocate for sustainable agriculture and organic tourism in Thailand. As Managing Director of Suan Sampran, a 50-acre eco-cultural destination in Nakhon Pathom, he has transformed his family’s business into a national model for sustainable hospitality, blending organic farming with cultural tourism.
With a background in chemical engineering from Imperial College London and a strong foundation in finance, Arrut introduced the Sampran Model, a collaborative network of nearly 200 organic farmers. This model promotes economic sustainability and uses blockchain technology to ensure supply chain transparency and traceability.
Arrut also pioneered the Farm to Function initiative in partnership with the Thailand Convention and Exhibition Bureau (TCEB), linking organic farmers directly with convention centers. This program has enabled the sale of over 300 tonnes of organic rice annually, proving the commercial viability of sustainable gastronomy in the MICE industry.
As President and founder of TOCA (Thailand Organic Consumers Association), Arrut connects farmers with tourism operators and consumers. Under his leadership, TOCA has launched a blockchain-powered platform and continues to develop tools like carbon footprint tracking to promote transparency in organic tourism.
His innovations also extend to waste management; his introduction of the Shoo Shoke machine turns food waste into fertilizer, supporting a closed-loop system in hospitality operations.
Arrut’s philosophy is that people should have personal farmers—just as they have trainers or doctors—fostering deeper relationships between consumers and food sources. His work has redefined sustainable practices as not just ethical, but strategic business choices that enhance resilience, profitability, and guest satisfaction.
Through visionary leadership, Arrut Navaraj is reshaping Thailand’s agricultural and tourism landscapes into more connected, sustainable, and future-ready industries.
Arrut Navaraj
Managing Director, Suan Sampran | President, Thailand Organic Consumers Association (TOCA)
Mr. Arrut Navaraj is a leading advocate for sustainable agriculture and organic tourism in Thailand. As Managing Director of Suan Sampran, a 50-acre eco-cultural destination in Nakhon Pathom, he has transformed his family’s business into a national model for sustainable hospitality, blending organic farming with cultural tourism.
With a background in chemical engineering from Imperial College London and a strong foundation in finance, Arrut introduced the Sampran Model, a collaborative network of nearly 200 organic farmers. This model promotes economic sustainability and uses blockchain technology to ensure supply chain transparency and traceability.
Arrut also pioneered the Farm to Function initiative in partnership with the Thailand Convention and Exhibition Bureau (TCEB), linking organic farmers directly with convention centers. This program has enabled the sale of over 300 tonnes of organic rice annually, proving the commercial viability of sustainable gastronomy in the MICE industry.
As President and founder of TOCA (Thailand Organic Consumers Association), Arrut connects farmers with tourism operators and consumers. Under his leadership, TOCA has launched a blockchain-powered platform and continues to develop tools like carbon footprint tracking to promote transparency in organic tourism.
His innovations also extend to waste management; his introduction of the Shoo Shoke machine turns food waste into fertilizer, supporting a closed-loop system in hospitality operations.
Arrut’s philosophy is that people should have personal farmers—just as they have trainers or doctors—fostering deeper relationships between consumers and food sources. His work has redefined sustainable practices as not just ethical, but strategic business choices that enhance resilience, profitability, and guest satisfaction.
Through visionary leadership, Arrut Navaraj is reshaping Thailand’s agricultural and tourism landscapes into more connected, sustainable, and future-ready industries.
Natalie O'Brien
Chief Executive, Victorian Convention and Event Trust
Natalie is a dynamic leader with over 30 years’ experience driving change and growth in the organisations that she has led. Natalie has comprehensive experience in planning and implementing strategy, demonstrated high level negotiation and engagement skills across private and public sector together with exemplary communication skills that has secured many successful partnerships.
Natalie is a popular leader taking pride in developing high performing teams to engage in the corporate vision and deliver strong results. She mentors many young people to achieve their full potential. She is a current Board Director of Melbourne Convention & Marketing Bureau and William Angliss TAFE College. Natalie has held Non Executive Director roles on Parks Victoria, People & Parks Foundation and the Stephanie Alexander Kitchen Garden Foundation.
Natalie is the former CEO of Food + Wine Victoria who produces Australia’s internationally acclaimed Melbourne Food & Wine Festival shining a light on Australian chefs, winemakers and producers positioning Melbourne globally. From 2019 to 2021 Natalie lead the visitor economy through post COVID recovery as CEO of Ballarat Regional Tourism and in 2022 took on the CEO role of Wine Victoria representing the Victorian Wine Sector domestically and in global trade markets.
Natalie O'Brien
Chief Executive, Victorian Convention and Event Trust
Natalie is a dynamic leader with over 30 years’ experience driving change and growth in the organisations that she has led. Natalie has comprehensive experience in planning and implementing strategy, demonstrated high level negotiation and engagement skills across private and public sector together with exemplary communication skills that has secured many successful partnerships.
Natalie is a popular leader taking pride in developing high performing teams to engage in the corporate vision and deliver strong results. She mentors many young people to achieve their full potential. She is a current Board Director of Melbourne Convention & Marketing Bureau and William Angliss TAFE College. Natalie has held Non Executive Director roles on Parks Victoria, People & Parks Foundation and the Stephanie Alexander Kitchen Garden Foundation.
Natalie is the former CEO of Food + Wine Victoria who produces Australia’s internationally acclaimed Melbourne Food & Wine Festival shining a light on Australian chefs, winemakers and producers positioning Melbourne globally. From 2019 to 2021 Natalie lead the visitor economy through post COVID recovery as CEO of Ballarat Regional Tourism and in 2022 took on the CEO role of Wine Victoria representing the Victorian Wine Sector domestically and in global trade markets.
Marloes van de Berg
Chief People & Sustainability Officer
Chief People & Sustainability Officer at Royal Jaarbeurs, has played a pivotal role in driving our sustainability efforts. Under her leadership, Jaarbeurs was awarded the UFI Sustainable Development Award in 2022 for our innovative approach to reducing carbon emissions in hospitality activities and food waste. In 2024, Jaarbeurs was named a finalist for the same award, with the VSK trade show as a prime example of sustainability integration into business proposals. Marloes’ ambition is to make Jaarbeurs the most sustainable event and congress organizer in Europe, and her vision goes beyond climate action.
She is deeply committed to fostering an inclusive environment and has led several projects that integrate diversity, equity, and inclusion (DEI) principles into our sustainability strategy. Equal pay, gender equality, accessibility and Jaarbeurs' social responsibility are also key focuses of hers.
With over 15 years of experience in the events industry, Marloes previously served as the commercial director at Jaarbeurs, where she was responsible for the brand portfolio. She is also a member of the board of directors at Royal Jaarbeurs and the president of the Business Peloton Utrecht, which is responsible for attracting major international cycling events such as the Giro, Tour de France, and La Vuelta to Utrecht. Her leadership continues to inspire sustainable and inclusive practices within the events industry.
Marloes van de Berg
Chief People & Sustainability Officer
Chief People & Sustainability Officer at Royal Jaarbeurs, has played a pivotal role in driving our sustainability efforts. Under her leadership, Jaarbeurs was awarded the UFI Sustainable Development Award in 2022 for our innovative approach to reducing carbon emissions in hospitality activities and food waste. In 2024, Jaarbeurs was named a finalist for the same award, with the VSK trade show as a prime example of sustainability integration into business proposals. Marloes’ ambition is to make Jaarbeurs the most sustainable event and congress organizer in Europe, and her vision goes beyond climate action.
She is deeply committed to fostering an inclusive environment and has led several projects that integrate diversity, equity, and inclusion (DEI) principles into our sustainability strategy. Equal pay, gender equality, accessibility and Jaarbeurs' social responsibility are also key focuses of hers.
With over 15 years of experience in the events industry, Marloes previously served as the commercial director at Jaarbeurs, where she was responsible for the brand portfolio. She is also a member of the board of directors at Royal Jaarbeurs and the president of the Business Peloton Utrecht, which is responsible for attracting major international cycling events such as the Giro, Tour de France, and La Vuelta to Utrecht. Her leadership continues to inspire sustainable and inclusive practices within the events industry.
Jeremy SampsonCEO, The Travel Foundation
Jeremy Sampson is a globally recognized leader in sustainable tourism and CEO of The Travel Foundation, where he works with businesses, destinations, and key global entities to drive systemic change. He co-authored the Glasgow Declaration on Climate Action in Tourism, chaired the Future of Tourism Coalition, and is known for sharing insights that inspire industry stakeholders and move ideas forward. Jeremy is a sought-after keynote speaker, having delivered provocative yet practical talks at high-profile events such as ITB Berlin, the Scottish Tourism Alliance’s Signature Conference, and COP29.
Jeremy Sampson
CEO, The Travel Foundation
Jeremy Sampson is a globally recognized leader in sustainable tourism and CEO of The Travel Foundation, where he works with businesses, destinations, and key global entities to drive systemic change. He co-authored the Glasgow Declaration on Climate Action in Tourism, chaired the Future of Tourism Coalition, and is known for sharing insights that inspire industry stakeholders and move ideas forward. Jeremy is a sought-after keynote speaker, having delivered provocative yet practical talks at high-profile events such as ITB Berlin, the Scottish Tourism Alliance’s Signature Conference, and COP29.
Jelena MilovicDirector, Accounts & Sustainability
Jelena Milovic has over 15 years of experience in the international events industry, with a focus on financial management and legacy projects involving multiple stakeholders. She is an expert in partnership building and client services, excelling at cultivating lasting relationships. Jelena’s multilingual and intercultural skills enhance her ability to foster strong cooperation among clients, partners, and vendors. Jelena has successfully led strategic initiatives for global associations, managed multi-million-euro budgets, and implemented sustainable event practices in line with ISO 20121:2024 certification.
Jelena Milovic
Director, Accounts & Sustainability
Jelena Milovic has over 15 years of experience in the international events industry, with a focus on financial management and legacy projects involving multiple stakeholders. She is an expert in partnership building and client services, excelling at cultivating lasting relationships. Jelena’s multilingual and intercultural skills enhance her ability to foster strong cooperation among clients, partners, and vendors. Jelena has successfully led strategic initiatives for global associations, managed multi-million-euro budgets, and implemented sustainable event practices in line with ISO 20121:2024 certification.
Peter SavoffGeneral Manager, Darwin Convention Centre
Ia m a leader of people and processes with an emphasis on profitable returns, customer service and sustainable organisational growth. These career skills have been developed in International Hotels, Professional Services and Venue Management Industries.
I am a dynamic and results-driven manager who sets high standards of performance and communicates these openly.
My leadership demonstrates a proven ability to develop and maintain strong business relationships, backed by an Award winning track record that has been won by formulating marketing strategies that maximise outcomes for all key stakeholders. I also have extensive experience in managing multi-site operations.
Peter Savoff
General Manager, Darwin Convention Centre
Ia m a leader of people and processes with an emphasis on profitable returns, customer service and sustainable organisational growth. These career skills have been developed in International Hotels, Professional Services and Venue Management Industries.
I am a dynamic and results-driven manager who sets high standards of performance and communicates these openly.
My leadership demonstrates a proven ability to develop and maintain strong business relationships, backed by an Award winning track record that has been won by formulating marketing strategies that maximise outcomes for all key stakeholders. I also have extensive experience in managing multi-site operations.
Rashmi ShettyFounder Director of The Third Eye
Rashmi Shetty is the Founder Director of The Third Eye, a dynamic leadership presence coach, speaker, facilitator, visiting faculty to colleges in India and an awardwinning broadcaster. With a Master's in Public Administration and a Professional Certified Coach (PCC) credential from the International Coaching Federation (ICF), Rashmi brings over two decades of cross-sectoral experience in coaching, communication, and leadership development.Currently serving as the Chairperson of the Global Board of the ICF Foundation, Rashmi has coached senior leaders and CXOs across India, the UK, UAE, Germany, USA, Canada, Singapore, and Hong Kong.
Her unique framework called VOICE is centred around Vocal Presence. It empowers individuals to tap into their authentic self-expression and communication power.Her signature women's coaching program VANI (Virtual Articulation Narrating Instrument) is designed to help women discover and amplify the #voiceinme – a transformative journey into inner leadership and vocal confidence.A certified DISC Assessor and trained in EFT, NLP, TA101, and the teachings of the Bhagavad Gita, Rashmi integrates behavioral science and ancient wisdom into her leadership and coaching sessions.Her award-winning podcast, "U n' I with Rashmi Shetty," features inspiring personal journeys and was recognized by Anchor in the Top 5 podcasts in India (Anchor Spotlight, January 2023).
She is also a National and International Award recipient for scripting and narrating radio documentaries, and was honored by the Women Economic Forum as an Iconic Woman Making a Better World for All
Rashmi Shetty
Founder Director of The Third Eye
Rashmi Shetty is the Founder Director of The Third Eye, a dynamic leadership presence coach, speaker, facilitator, visiting faculty to colleges in India and an awardwinning broadcaster. With a Master's in Public Administration and a Professional Certified Coach (PCC) credential from the International Coaching Federation (ICF), Rashmi brings over two decades of cross-sectoral experience in coaching, communication, and leadership development.Currently serving as the Chairperson of the Global Board of the ICF Foundation, Rashmi has coached senior leaders and CXOs across India, the UK, UAE, Germany, USA, Canada, Singapore, and Hong Kong.
Her unique framework called VOICE is centred around Vocal Presence. It empowers individuals to tap into their authentic self-expression and communication power.Her signature women's coaching program VANI (Virtual Articulation Narrating Instrument) is designed to help women discover and amplify the #voiceinme – a transformative journey into inner leadership and vocal confidence.A certified DISC Assessor and trained in EFT, NLP, TA101, and the teachings of the Bhagavad Gita, Rashmi integrates behavioral science and ancient wisdom into her leadership and coaching sessions.Her award-winning podcast, "U n' I with Rashmi Shetty," features inspiring personal journeys and was recognized by Anchor in the Top 5 podcasts in India (Anchor Spotlight, January 2023).
She is also a National and International Award recipient for scripting and narrating radio documentaries, and was honored by the Women Economic Forum as an Iconic Woman Making a Better World for All
Ludivine Simon
Head of Division-Marketing, Communications & Engagement
Ludivine Simon brings over 15 years of experience in scientific congress management. She notably served as Project Director for the International Astronautical Congress (IAC) 2022 in Paris, successfully overseeing one of Europe’s largest space congresses with more than 10,000 participants. Ludivine also heads the marketing communications and engagement team, ensuring cohesive messaging and strong stakeholder involvement. Her leadership ensured seamless event delivery, exceptional content, and a strong sustainability focus.
Ludivine Simon
Head of Division-Marketing, Communications & Engagement
Ludivine Simon brings over 15 years of experience in scientific congress management. She notably served as Project Director for the International Astronautical Congress (IAC) 2022 in Paris, successfully overseeing one of Europe’s largest space congresses with more than 10,000 participants. Ludivine also heads the marketing communications and engagement team, ensuring cohesive messaging and strong stakeholder involvement. Her leadership ensured seamless event delivery, exceptional content, and a strong sustainability focus.
Zenab Mohamed
Senior Executive Department of Culture and Tourism, Abu Dhabi
Zenab is a Marketing Research and Business Development professional with over 15 years of experience. She works at the Abu Dhabi Convention and Exhibition Bureau, part of the Department of Culture and Tourism – Abu Dhabi, where she contributes to the growth of the Emirate as a destination for international events.
Zenab Mohamed
Senior Executive Department of Culture and Tourism, Abu Dhabi
Zenab is a Marketing Research and Business Development professional with over 15 years of experience. She works at the Abu Dhabi Convention and Exhibition Bureau, part of the Department of Culture and Tourism – Abu Dhabi, where she contributes to the growth of the Emirate as a destination for international events.
Eng. Said Salim Al ShanfariChief Executive Officer, Oman Convention & Exhibition Centre
Eng. Said Al Shanfari is the Chief Executive Officer of the Oman Convention and Exhibition, the Sultanate premier events venue. An expert in the business event industry, Al Shanfari also represents the wider region as Chairman of the Global Association of the Exhibition Industry (UFI) for the Middle East and Africa chapter. This regional perspective along with his achievements at the OCEC led him to be recognised by Forbes Middle East as one of the Top 100 Travel and Tourism Leaders in 2024.
With over ten years in senior management roles, Al Shanfari started his career in the telecommunication sector, managing large marketing projects for Omantel and Oreedoo. In 2017, Al Shanfari completed Oman’s National CEO Programme which prepared Oman’s brightest talent to compete in the global marketplace with an aim to build the next generation of Omani leaders. A leading voice in Oman, Al Shanfari is continuously featured in Oman’s Top 100 Most Influential CEOs and was awarded OER’s Innovative CEO of the year award in 2023.
Al Shanfari holds a Master of Business Administration from the University of Hull and a double Bachelor’s from Southern Illinois University Edwardsville, in Computer Management and Information Systems, as well as Business Administration and International Business. He has completed additional leadership and management courses from the London Business School and the IMD Business School and is a qualified Associate Certified Coach with the International Coaching Federation.
Eng. Said Salim Al Shanfari
Chief Executive Officer, Oman Convention & Exhibition Centre
Eng. Said Al Shanfari is the Chief Executive Officer of the Oman Convention and Exhibition, the Sultanate premier events venue. An expert in the business event industry, Al Shanfari also represents the wider region as Chairman of the Global Association of the Exhibition Industry (UFI) for the Middle East and Africa chapter. This regional perspective along with his achievements at the OCEC led him to be recognised by Forbes Middle East as one of the Top 100 Travel and Tourism Leaders in 2024.
With over ten years in senior management roles, Al Shanfari started his career in the telecommunication sector, managing large marketing projects for Omantel and Oreedoo. In 2017, Al Shanfari completed Oman’s National CEO Programme which prepared Oman’s brightest talent to compete in the global marketplace with an aim to build the next generation of Omani leaders. A leading voice in Oman, Al Shanfari is continuously featured in Oman’s Top 100 Most Influential CEOs and was awarded OER’s Innovative CEO of the year award in 2023.
Al Shanfari holds a Master of Business Administration from the University of Hull and a double Bachelor’s from Southern Illinois University Edwardsville, in Computer Management and Information Systems, as well as Business Administration and International Business. He has completed additional leadership and management courses from the London Business School and the IMD Business School and is a qualified Associate Certified Coach with the International Coaching Federation.
Tuya BeyersInternational Impact & Sustainability Expert at Flanders Convention Bureau
With over 20 years of experience in the global business events industry. She firmly believes that conferences are powerful catalysts for positive societal change — and she helps associations harness that potential through strategic, impact-driven congress design. Tuya advises international associations on how to generate this lasting, meaningful impact by hosting their congresses in Flanders. She leads the development and implementation of a unique methodology that engages national and international stakeholders throughout the process, ensuring a tailored and results-oriented approach. Flanders Convention Bureau is a founding member of the International Alliance for Impact, a growing initiative that unites destinations and associations to co-create long-term impact strategies.
Tuya is equally committed to minimizing the negative footprint of the business events industry and has developed a sustainability roadmap with clear sustainability targets and concrete actions towards 2030 by and for the business events sector. As a speaker, Tuya brings strategic insights, practical tools, and an inspiring vision for how the global events sector can become a force for sustainable transformation.
Tuya Beyers
With over 20 years of experience in the global business events industry. She firmly believes that conferences are powerful catalysts for positive societal change — and she helps associations harness that potential through strategic, impact-driven congress design. Tuya advises international associations on how to generate this lasting, meaningful impact by hosting their congresses in Flanders. She leads the development and implementation of a unique methodology that engages national and international stakeholders throughout the process, ensuring a tailored and results-oriented approach. Flanders Convention Bureau is a founding member of the International Alliance for Impact, a growing initiative that unites destinations and associations to co-create long-term impact strategies.
Tuya is equally committed to minimizing the negative footprint of the business events industry and has developed a sustainability roadmap with clear sustainability targets and concrete actions towards 2030 by and for the business events sector. As a speaker, Tuya brings strategic insights, practical tools, and an inspiring vision for how the global events sector can become a force for sustainable transformation.
Melissa HamiltonPrincipal Consultant – Sustainable Meetings & Events, EarthCheck
Melissa brings over a decade of global experience in events and stakeholder engagement, with a strong focus on operational performance and sustainability. At EarthCheck, she supports clients in embedding sustainable practices into event planning and delivery. Her background spans roles in Washington, D.C., including the Council on Foreign Relations and the U.S. Senate, as well as work in Australia at SkyPoint and Dreamworld.
Melissa Hamilton
Melissa brings over a decade of global experience in events and stakeholder engagement, with a strong focus on operational performance and sustainability. At EarthCheck, she supports clients in embedding sustainable practices into event planning and delivery. Her background spans roles in Washington, D.C., including the Council on Foreign Relations and the U.S. Senate, as well as work in Australia at SkyPoint and Dreamworld.
Kathleen Lihanda, MBADirector of Social Impact at the International Coaching Federation Foundation
Has 15 years of experience in association management. She leads global initiatives like the Ignite Program, offering pro bono coaching aligned with the UN Global Goals. Kathleen has supported chapter development in underrepresented African regions and holds an MBA in global sustainability. She is a certified coach from CDI Africa and a student excellence awardee from DePaul University.
Kathleen Lihanda, MBA
Has 15 years of experience in association management. She leads global initiatives like the Ignite Program, offering pro bono coaching aligned with the UN Global Goals. Kathleen has supported chapter development in underrepresented African regions and holds an MBA in global sustainability. She is a certified coach from CDI Africa and a student excellence awardee from DePaul University.
Future Leadership & Resilience
Anna CaseExecutive Manager Sales, Gold Coast Convention and Exhibition Centre
With over 25 years of global senior leadership and management experience, Anna is a trusted advisor with a practical approach to strategic growth. Her track record has delivered sustainable strategies that enhance competitive company positioning. With highly tuned commercial, sales and marketing instincts, she thrives on bringing transformation to organisations by taking advantage of new opportunities. Having acquired international experience in both government and private sectors, specialising in stakeholder engagement and business development, she brings global context and local best practice to her work. A well-regarded business leader, a clear thinker with an ambitious spirit, she makes an impact by bringing insight and inspiration to maximise results.
Anna Case
Executive Manager Sales, Gold Coast Convention and Exhibition Centre
With over 25 years of global senior leadership and management experience, Anna is a trusted advisor with a practical approach to strategic growth. Her track record has delivered sustainable strategies that enhance competitive company positioning. With highly tuned commercial, sales and marketing instincts, she thrives on bringing transformation to organisations by taking advantage of new opportunities. Having acquired international experience in both government and private sectors, specialising in stakeholder engagement and business development, she brings global context and local best practice to her work. A well-regarded business leader, a clear thinker with an ambitious spirit, she makes an impact by bringing insight and inspiration to maximise results.
Kurby CourtPresident & CEO, Calgary TELUS Convention Centre
A community minded corporate leader with an intuitive standard of excellence. Top level executive with experience in supporting his organization with a full range of operational functions including Human Resources, Finance, Customer Service, Administration and Risk Management. Areas of Excellence Include:
- Spearheading Change and Redesigning Business Practices
- Growing Revenue and Fiscal Responsibility
- Community and Stakeholder Relations
- Forming Strategic Alliances
- Leading and Developing Teams
- Risk Assessment and Mitigation
Kurby Court
President & CEO, Calgary TELUS Convention Centre
A community minded corporate leader with an intuitive standard of excellence. Top level executive with experience in supporting his organization with a full range of operational functions including Human Resources, Finance, Customer Service, Administration and Risk Management. Areas of Excellence Include:
- Spearheading Change and Redesigning Business Practices
- Growing Revenue and Fiscal Responsibility
- Community and Stakeholder Relations
- Forming Strategic Alliances
- Leading and Developing Teams
- Risk Assessment and Mitigation
Tommy GoodwinExecutive Vice President for the Exhibitions & Conferences Alliance (ECA)
Tommy Goodwin is Executive Vice President for the Exhibitions & Conferences Alliance (ECA), the advocacy association for the business events industry. In this role, he leads ECA’s work on behalf of the interconnected ecosystem of exhibitors, event and meeting organizers, suppliers, venues, and destinations that comprise the global business events landscape.
Prior to joining ECA, Tommy spent more than 20 years working for several globally recognized associations and corporations, including Oracle, AARP, and the Project Management Institute.
Recognized by The Hill in its list of association "Top Lobbyists" every year since 2020, Tommy has also received several industry awards including:
- CEO Update/Association Trends: Leading Association Lobbyist (2023)
- American Society of Association Executives (ASAE): ASAE Fellow (2022)
- DCA Live: Association Innovation Leader (2022)
- Trade Show news Network: Industry Support Award (2022)
- MeetingsNet: Changemaker (2022)
Tommy Goodwin
Executive Vice President for the Exhibitions & Conferences Alliance (ECA)
Tommy Goodwin is Executive Vice President for the Exhibitions & Conferences Alliance (ECA), the advocacy association for the business events industry. In this role, he leads ECA’s work on behalf of the interconnected ecosystem of exhibitors, event and meeting organizers, suppliers, venues, and destinations that comprise the global business events landscape.
Prior to joining ECA, Tommy spent more than 20 years working for several globally recognized associations and corporations, including Oracle, AARP, and the Project Management Institute.
Recognized by The Hill in its list of association "Top Lobbyists" every year since 2020, Tommy has also received several industry awards including:
- CEO Update/Association Trends: Leading Association Lobbyist (2023)
- American Society of Association Executives (ASAE): ASAE Fellow (2022)
- DCA Live: Association Innovation Leader (2022)
- Trade Show news Network: Industry Support Award (2022)
- MeetingsNet: Changemaker (2022)
Yoyo NgManager Event Services & Operations, Macau Expo Group Limited
ICCA Future Leaders Council 2025-2027 | CICS | IAEE CIEP | Runner-up of ICCA Asia-Pacific Business Events Youth Challenge 2025
PCO team of International Joint Conference on Artificial Intelligence, IEEE International Conference on Data Engineering, International Conference on Very Large Data Bases, International Conference on Knowledge Science, Engineering and Management, International Conference on Algorithms and Architectures for Parallel Processing, etc.
BD team of AdAsia, Macau International Tourism (Industry) Expo, Macao International Environmental Co-operation Forum & Exhibition, etc.
Valedictorian graduate from Macau University of Science and Technology as top 1 in MICE specialization
Yoyo Ng
Manager Event Services & Operations, Macau Expo Group Limited
ICCA Future Leaders Council 2025-2027 | CICS | IAEE CIEP | Runner-up of ICCA Asia-Pacific Business Events Youth Challenge 2025
PCO team of International Joint Conference on Artificial Intelligence, IEEE International Conference on Data Engineering, International Conference on Very Large Data Bases, International Conference on Knowledge Science, Engineering and Management, International Conference on Algorithms and Architectures for Parallel Processing, etc.
BD team of AdAsia, Macau International Tourism (Industry) Expo, Macao International Environmental Co-operation Forum & Exhibition, etc.
Valedictorian graduate from Macau University of Science and Technology as top 1 in MICE specialization
Carina MontagutEvents Director, Feria Valencia
Carina Montagut, Events Director at Feria Valencia, has more than 20 years' experience in the meetings and events industry. She has held positions across multiple areas, including investment, development and events. She has taught postgraduate courses and is a frequent conference speaker and moderator. Carina is also a member of the ICCA Board of Directors.
Carina Montagut
Events Director, Feria Valencia
Carina Montagut, Events Director at Feria Valencia, has more than 20 years' experience in the meetings and events industry. She has held positions across multiple areas, including investment, development and events. She has taught postgraduate courses and is a frequent conference speaker and moderator. Carina is also a member of the ICCA Board of Directors.
Dr. Teh Pek YenSenior Lecturer in the School of Hospitality and Service Management at Sunway University, Malaysia
Dr Pek Yen, Teh is a Senior Lecturer in the School of Hospitality and Service Management at Sunway University, Malaysia. With a decade of experience in teaching and the business events industry, she previously served as Programme Leader for the Bachelor’s in Conventions and Events Management, establishing it as a leading programme among the few offered in Malaysia. Beyond her teaching responsibilities, Dr Teh is an active researcher specialising in sustainable and regenerative tourism, with a particular focus on heritage and cultural conservation in Malaysia. Her current projects include the I.P.O.H. Project (Ipoh Preservation of Heritage Project), the Social Innovation Project in Kampung Sungai Lima (a fishing village), and tourism planning for Hulu Langat Geopark. She recently published an interesting book chapter titled The Pinang Peranakan Mansion: Questions of Naming and the Interpretation of Material Culture, which explores museum studies in Malaysia.
Dr. Teh Pek Yen
Senior Lecturer in the School of Hospitality and Service Management at Sunway University, Malaysia
Dr Pek Yen, Teh is a Senior Lecturer in the School of Hospitality and Service Management at Sunway University, Malaysia. With a decade of experience in teaching and the business events industry, she previously served as Programme Leader for the Bachelor’s in Conventions and Events Management, establishing it as a leading programme among the few offered in Malaysia. Beyond her teaching responsibilities, Dr Teh is an active researcher specialising in sustainable and regenerative tourism, with a particular focus on heritage and cultural conservation in Malaysia. Her current projects include the I.P.O.H. Project (Ipoh Preservation of Heritage Project), the Social Innovation Project in Kampung Sungai Lima (a fishing village), and tourism planning for Hulu Langat Geopark. She recently published an interesting book chapter titled The Pinang Peranakan Mansion: Questions of Naming and the Interpretation of Material Culture, which explores museum studies in Malaysia.
Dr.
Mun Yee Lai Hospitality and Tourism professional with a career spanning both industry and academia
Dr. Mun Yee Lai is a hospitality and tourism professional with a career spanning both industry and academia. At Starwood’s Sheraton Hotel, she served as Fine Dining Restaurant Manager and Catering Event Sales Manager, where her leadership was recognised with the Best Executive/Manager Award, and the Outstanding Achievement Award in Sales Productivity.
She is a Fellow of the Higher Education Academy (UK) and holds a PhD in Food and Hospitality Management from Griffith University, Australia. Her research focuses on food tourism, destination branding, and visitor behaviour, with internationally published work in leading hospitality and tourism journals.
Dr. Lai has shared her expertise at international platforms, including the UNWTO World Forum on Gastronomic Tourism (2018), and the UNWTO Members’ Panel on Women’s Participation in Tourism (2024), contributing insights into how destinations and events engage global audiences.
Dr. Mun Yee Lai
Hospitality and Tourism professional with a career spanning both industry and academia
Dr. Mun Yee Lai is a hospitality and tourism professional with a career spanning both industry and academia. At Starwood’s Sheraton Hotel, she served as Fine Dining Restaurant Manager and Catering Event Sales Manager, where her leadership was recognised with the Best Executive/Manager Award, and the Outstanding Achievement Award in Sales Productivity.
She is a Fellow of the Higher Education Academy (UK) and holds a PhD in Food and Hospitality Management from Griffith University, Australia. Her research focuses on food tourism, destination branding, and visitor behaviour, with internationally published work in leading hospitality and tourism journals.
Dr. Lai has shared her expertise at international platforms, including the UNWTO World Forum on Gastronomic Tourism (2018), and the UNWTO Members’ Panel on Women’s Participation in Tourism (2024), contributing insights into how destinations and events engage global audiences.
Mahir JulfarExecutive Vice President at Dubai World Trade Centre
Mahir Abdulkarim Julfar is the Executive Vice President at Dubai World Trade Centre after having served as the Senior Vice President for over 3 years. Since taking over the reins of one of DWTC’s core business lines, Mahir has managed the department’s commercial and operational arms, including the hospitality Division working to increase targeted commercial activities and provide excellent end-to-end services for all DWTC’ s external organisers, exhibitors and visitors.
His focus is on promoting DWTC as a world-leading destination for business tourism and as a commercial hub for international conferences, exhibitions and meetings. Mahir joined DWTC in 2005 and has since held commercial and leadership positions within the organisation, focused on client liaison, exhibitor and supplier relationships, and business development. In addition, he has been actively involved in various prestigious roles, including:
• 2006 appointed to Dubai Sports Council Investment and Projects Committee Board
• 2014 – 2018 was elected to the ICCA (International Congress and Convention Association)Board as the Geographic Representative for the Middle East.
• 2017 appointed by Executive Committee of IESE Alumni Association as president of the ISES Alumni Chapter Board in United Arab Emirates.
• 2018 appointed by the Riyadh Chamber on the board of directors to Riyadh International Convention and Exhibition Centre
• 2018 appointed by the Crown Prince of Dubai on the Board of Hamdan Sports Complex
• 2023 – 2026 was elected to serve on the Board of Directors at UFI, the Global Association of the Exhibition Industry Prior to joining DWTC, Mahir gained experience at Dubai Convention Bureau and Dubai’s Department of Tourism and Commerce Marketing.
He holds a degree in Exhibition Management from University of Cologne – Germany and has completed his Executive Program from IESE Business School –Barcelona/ University of Navarra.
Mahir Julfar
Executive Vice President at Dubai World Trade Centre
Mahir Abdulkarim Julfar is the Executive Vice President at Dubai World Trade Centre after having served as the Senior Vice President for over 3 years. Since taking over the reins of one of DWTC’s core business lines, Mahir has managed the department’s commercial and operational arms, including the hospitality Division working to increase targeted commercial activities and provide excellent end-to-end services for all DWTC’ s external organisers, exhibitors and visitors.
His focus is on promoting DWTC as a world-leading destination for business tourism and as a commercial hub for international conferences, exhibitions and meetings. Mahir joined DWTC in 2005 and has since held commercial and leadership positions within the organisation, focused on client liaison, exhibitor and supplier relationships, and business development. In addition, he has been actively involved in various prestigious roles, including:
• 2006 appointed to Dubai Sports Council Investment and Projects Committee Board
• 2014 – 2018 was elected to the ICCA (International Congress and Convention Association)Board as the Geographic Representative for the Middle East.
• 2017 appointed by Executive Committee of IESE Alumni Association as president of the ISES Alumni Chapter Board in United Arab Emirates.
• 2018 appointed by the Riyadh Chamber on the board of directors to Riyadh International Convention and Exhibition Centre
• 2018 appointed by the Crown Prince of Dubai on the Board of Hamdan Sports Complex
• 2023 – 2026 was elected to serve on the Board of Directors at UFI, the Global Association of the Exhibition Industry Prior to joining DWTC, Mahir gained experience at Dubai Convention Bureau and Dubai’s Department of Tourism and Commerce Marketing.
He holds a degree in Exhibition Management from University of Cologne – Germany and has completed his Executive Program from IESE Business School –Barcelona/ University of Navarra.
Lisa SchulteisFounder, Event Strategist & Producer at ElectraLime Marketing, LLC
Lisa Schulteis is the founder, event strategist, and producer at ElectraLime Marketing, LLC, where she specialises in creating impactful virtual, hybrid, and live events. With a background in neuropsychology and digital marketing, she blends strategy with science to design experiences that drive audience engagement. Lisa is also the creator of YourEventMarketplace, and serves as Executive Director of the Northwest Event Show. A recognised industry thought leader, she frequently speaks on event engagement, technology, and the future of event design.
Lisa Schulteis
Founder, Event Strategist & Producer at ElectraLime Marketing, LLC
Lisa Schulteis is the founder, event strategist, and producer at ElectraLime Marketing, LLC, where she specialises in creating impactful virtual, hybrid, and live events. With a background in neuropsychology and digital marketing, she blends strategy with science to design experiences that drive audience engagement. Lisa is also the creator of YourEventMarketplace, and serves as Executive Director of the Northwest Event Show. A recognised industry thought leader, she frequently speaks on event engagement, technology, and the future of event design.
Anna SáResearcher, CEF.UP
Ana Isabel Sá is a Portuguese economist and researcher based in Porto. She holds a PhD in Economics and a master's degree in finance from the University of Porto. With more than a decade of experience in the banking sector — mainly in risk and regulatory compliance — she later transitioned to academia. Ana now works as a full-time researcher at CEF.UP and teaches at the University of Porto and Católica Porto Business School. Her academic focus lies in empirical banking, credit markets, and macroprudential regulation. Ana brings a unique blend of practical financial expertise and rigorous economic research to Portugal’s policy and academic spheres.
Anna Sá
Researcher, CEF.UP
Ana Isabel Sá is a Portuguese economist and researcher based in Porto. She holds a PhD in Economics and a master's degree in finance from the University of Porto. With more than a decade of experience in the banking sector — mainly in risk and regulatory compliance — she later transitioned to academia. Ana now works as a full-time researcher at CEF.UP and teaches at the University of Porto and Católica Porto Business School. Her academic focus lies in empirical banking, credit markets, and macroprudential regulation. Ana brings a unique blend of practical financial expertise and rigorous economic research to Portugal’s policy and academic spheres.
Ross SteeleGeneral Manager, Te Pae Christchurch Convention Centre
Ross has over 25 years’ experience in business events and venue management and is currently General Manager of Te Pae Christchurch Convention Centre, New Zealand’s first international standard convention centre which opened in May 2022.
Prior to moving to Christchurch in March 2019, Ross was General Manager of the Cairns Convention Centre, which was voted International Association of Convention Centre’s (AIPC) World’s Best Congress Centre in 2014, and before that was with the Brisbane Convention and Exhibition Centre.
With a background in finance, Ross is a Fellow of CPA Australia (FCPA), a graduate of the Australian Institute of Company Directors (GAICD) and a Fellow Certified Venue Executive (FCVE). Ross has experience across several industries and extensive board and governance experience directly aligned to Tourism, Economic Development and Business Events and is currently a Director of the International Association of Convention Centers (AIPC).
Ross Steele
General Manager, Te Pae Christchurch Convention Centre
Ross has over 25 years’ experience in business events and venue management and is currently General Manager of Te Pae Christchurch Convention Centre, New Zealand’s first international standard convention centre which opened in May 2022.
Prior to moving to Christchurch in March 2019, Ross was General Manager of the Cairns Convention Centre, which was voted International Association of Convention Centre’s (AIPC) World’s Best Congress Centre in 2014, and before that was with the Brisbane Convention and Exhibition Centre.
With a background in finance, Ross is a Fellow of CPA Australia (FCPA), a graduate of the Australian Institute of Company Directors (GAICD) and a Fellow Certified Venue Executive (FCVE). Ross has experience across several industries and extensive board and governance experience directly aligned to Tourism, Economic Development and Business Events and is currently a Director of the International Association of Convention Centers (AIPC).
Purposeful Business Models & Start-Ups
Jessica HaireCo-founder, Connection Awaits
Jessica Haire is a business development professional and co-founder of Connection Awaits, a regenerative tourism consultancy dedicated to sustainable and community-driven travel experiences. She is also the founder and Chief Fun Officer of Axis 360 Solutions, providing project management and optimisation services since 2018. Jessica previously worked with Edmonton Economic Development Corporation (formerly Explore Edmonton), where she developed strategic plans and research frameworks to grow Edmonton’s meetings, incentives, conferences, and events (MICE) sector. She collaborated with local stakeholders to set performance metrics and evaluate the impact of tourism initiatives. Passionate about authentic storytelling and sustainable tourism, Jessica helps communities and destinations thrive by connecting people to meaningful experiences while promoting environmental and cultural stewardship.
Jessica Haire
Co-founder, Connection Awaits
Jessica Haire is a business development professional and co-founder of Connection Awaits, a regenerative tourism consultancy dedicated to sustainable and community-driven travel experiences. She is also the founder and Chief Fun Officer of Axis 360 Solutions, providing project management and optimisation services since 2018. Jessica previously worked with Edmonton Economic Development Corporation (formerly Explore Edmonton), where she developed strategic plans and research frameworks to grow Edmonton’s meetings, incentives, conferences, and events (MICE) sector. She collaborated with local stakeholders to set performance metrics and evaluate the impact of tourism initiatives. Passionate about authentic storytelling and sustainable tourism, Jessica helps communities and destinations thrive by connecting people to meaningful experiences while promoting environmental and cultural stewardship.
Hwabong LeeProfessor, Hallym University Graduate School
Professor Hwabong Lee is a scholar-practitioner in the MICE industry with nearly two decades of hands-on experience at COEX, Korea’s top convention center. Before joining COEX, he earned his master’s degree from the University of Nevada, Las Vegas (UNLV), and later pursued his Ph.D. at The Hong Kong Polytechnic University while still working in the field. A rare blend of theory and practice in motion.
Now a professor at Hallym University Graduate School, the first in Korea to formalize MICE as an academic discipline. The pioneers the “Town MICE” model, rethinking events as tools for community-driven economic and social revitalization. His work brings together urban regeneration, AI, and governance with a touch of wit and global perspective. Off campus, he finds inspiration in quiet moments with his daughter, where education, care, and curiosity naturally converge.
Hwabong Lee
Professor, Hallym University Graduate School
Professor Hwabong Lee is a scholar-practitioner in the MICE industry with nearly two decades of hands-on experience at COEX, Korea’s top convention center. Before joining COEX, he earned his master’s degree from the University of Nevada, Las Vegas (UNLV), and later pursued his Ph.D. at The Hong Kong Polytechnic University while still working in the field. A rare blend of theory and practice in motion.
Now a professor at Hallym University Graduate School, the first in Korea to formalize MICE as an academic discipline. The pioneers the “Town MICE” model, rethinking events as tools for community-driven economic and social revitalization. His work brings together urban regeneration, AI, and governance with a touch of wit and global perspective. Off campus, he finds inspiration in quiet moments with his daughter, where education, care, and curiosity naturally converge.
Claire SmithVice President, Sales and Marketing Vancouver Convention Centre
Claire Smith is a recognized voice and passionate leader in the global meetings industry over the last 30 years. As the Vice President, Sales & Marketing at the award-winning Vancouver Convention Centre, Claire is responsible for strategic business development, leading and directing the sales and marketing teams, as well as positioning the facility in the global marketplace. Under her leadership, the Convention Centre has earned an enviable reputation worldwide, attracting some of most sought-after conventions and events from around the globe. Prior to the Convention Centre, Claire ran her own consulting firm where she provided business development strategies, process improvement and training for convention venues, bureaus, associations and event management companies. Claire has worked with organizations around the world, including Meeting Professionals International (MPI), based in Dallas Texas, as their VP, Marketplace Performance where she helped transform their advertising and sponsorship sales.
An industry thought leader, Claire has been a featured speaker and session facilitator at meeting industry conferences in Asia, North America and Europe, exploring the most prevalent opportunities and challenges facing the meetings industry. Claire is committed to playing a role to advance the industry, regularly mentoring students and other meetings professionals as well as actively participating in various industry associations. Claire was the 2018 Chair of the Professional Convention Management Association (PCMA) Board of Directors, the first-ever supplier and non-U.S.-based member to hold this position. In 2016, Claire also co-chaired the PCMA Convening Leaders Conference in Vancouver, BC, Canada. Claire is being inducted into the Events Industry Council Hall of Leaders in October 2025, a global distinction recognizing lifetime achievement and service to shaping and advancing the industry.
Claire Smith
Vice President, Sales and Marketing Vancouver Convention Centre
Claire Smith is a recognized voice and passionate leader in the global meetings industry over the last 30 years. As the Vice President, Sales & Marketing at the award-winning Vancouver Convention Centre, Claire is responsible for strategic business development, leading and directing the sales and marketing teams, as well as positioning the facility in the global marketplace. Under her leadership, the Convention Centre has earned an enviable reputation worldwide, attracting some of most sought-after conventions and events from around the globe. Prior to the Convention Centre, Claire ran her own consulting firm where she provided business development strategies, process improvement and training for convention venues, bureaus, associations and event management companies. Claire has worked with organizations around the world, including Meeting Professionals International (MPI), based in Dallas Texas, as their VP, Marketplace Performance where she helped transform their advertising and sponsorship sales.
An industry thought leader, Claire has been a featured speaker and session facilitator at meeting industry conferences in Asia, North America and Europe, exploring the most prevalent opportunities and challenges facing the meetings industry. Claire is committed to playing a role to advance the industry, regularly mentoring students and other meetings professionals as well as actively participating in various industry associations. Claire was the 2018 Chair of the Professional Convention Management Association (PCMA) Board of Directors, the first-ever supplier and non-U.S.-based member to hold this position. In 2016, Claire also co-chaired the PCMA Convening Leaders Conference in Vancouver, BC, Canada. Claire is being inducted into the Events Industry Council Hall of Leaders in October 2025, a global distinction recognizing lifetime achievement and service to shaping and advancing the industry.
Anna LookCo-founder, Connection Awaits
Anna Look is a regenerative tourism consultant and co-owner of Rabbit Hill Snow Resort in Canada. She is also co-founder of Connection Awaits, an initiative that helps destinations adopt sustainable and community-driven models. Her approach combines heritage storytelling, local collaboration, and long-term planning. She has led creative projects to document local histories and embed them into tourism strategy, empowering communities to thrive through cultural preservation and ecological responsibility. Anna supports destinations that wish to move beyond extractive tourism and into deeper, place-based transformation.
Anna Look
Co-founder, Connection Awaits
Anna Look is a regenerative tourism consultant and co-owner of Rabbit Hill Snow Resort in Canada. She is also co-founder of Connection Awaits, an initiative that helps destinations adopt sustainable and community-driven models. Her approach combines heritage storytelling, local collaboration, and long-term planning. She has led creative projects to document local histories and embed them into tourism strategy, empowering communities to thrive through cultural preservation and ecological responsibility. Anna supports destinations that wish to move beyond extractive tourism and into deeper, place-based transformation.
Hagar Saad
Head of the Tel Aviv-Yafo Convention Bureau at Aviv Global & Tourism
Hagar leads the city’s efforts to position Tel Aviv-Yafo as a resilient and forward-looking destination for international conferences - even amidst complex and shifting regional realities. With over 30 years of experience in the business meetings industry, Hagar has held senior roles across all levels of professional conference organization, from project management to Vice President of a leading PCO. Her extensive career spans both local and international work, across the public and private sectors alike. She has led global teams, managed hundreds of conferences worldwide, and mentored the next generation of meeting professionals.
Hagar is known for her practical, can-do approach and her belief that meaningful change comes from people working together. She brings creativity and fresh thinking into a field often shaped by tradition, and focuses on creating event experiences that are not only innovative and impactful, but also help connect global organizations with the unique energy and vision of Tel Aviv-Yafo.
Hagar Saad
Head of the Tel Aviv-Yafo Convention Bureau at Aviv Global & Tourism
Hagar leads the city’s efforts to position Tel Aviv-Yafo as a resilient and forward-looking destination for international conferences - even amidst complex and shifting regional realities. With over 30 years of experience in the business meetings industry, Hagar has held senior roles across all levels of professional conference organization, from project management to Vice President of a leading PCO. Her extensive career spans both local and international work, across the public and private sectors alike. She has led global teams, managed hundreds of conferences worldwide, and mentored the next generation of meeting professionals.
Hagar is known for her practical, can-do approach and her belief that meaningful change comes from people working together. She brings creativity and fresh thinking into a field often shaped by tradition, and focuses on creating event experiences that are not only innovative and impactful, but also help connect global organizations with the unique energy and vision of Tel Aviv-Yafo.
Mario Ferreira
Chairman of the Pluris Investments Group
Mário Ferreira, a visionary Portuguese entrepreneur and Chairman of the Pluris Investments Group, has led a transformative journey over three decades. Starting out as a small river cruise company, Pluris Investments now encompasses more than 40 companies in the tourism, media, real estate, insurance and renewable energy sectors, with a strong international presence.
As Chairman and majority shareholder of Media Capital, Mário oversees prominent television channels in Portugal and has been recognized internationally with two EMMY awards for outstanding television productions. In addition to business, he champions entrepreneurship, namely as a key investor in the Portuguese version of the Shark Tank program.
Mário’s adventurous spirit is reflected in his various activities, from conquering the Dakar rally to completing the London Marathon. A diver since the age of 20, he has a zest for life that extends to various sports.
With an undergraduate degree in Tourism Business Management and a graduate degree in Advanced Management, Mário’s leadership extends to the Luso-American Development Foundation.
Decorated as a “Commander” by the President of Portugal in 2003, he feels fulfilled as the husband of Paula Ferreira and father of four children. Mário Ferreira’s story is synonymous with innovation, resilience and a commitment to excellence.
Mario Ferreira
Chairman of the Pluris Investments Group
Mário Ferreira, a visionary Portuguese entrepreneur and Chairman of the Pluris Investments Group, has led a transformative journey over three decades. Starting out as a small river cruise company, Pluris Investments now encompasses more than 40 companies in the tourism, media, real estate, insurance and renewable energy sectors, with a strong international presence.
As Chairman and majority shareholder of Media Capital, Mário oversees prominent television channels in Portugal and has been recognized internationally with two EMMY awards for outstanding television productions. In addition to business, he champions entrepreneurship, namely as a key investor in the Portuguese version of the Shark Tank program.
Mário’s adventurous spirit is reflected in his various activities, from conquering the Dakar rally to completing the London Marathon. A diver since the age of 20, he has a zest for life that extends to various sports.
With an undergraduate degree in Tourism Business Management and a graduate degree in Advanced Management, Mário’s leadership extends to the Luso-American Development Foundation.
Decorated as a “Commander” by the President of Portugal in 2003, he feels fulfilled as the husband of Paula Ferreira and father of four children. Mário Ferreira’s story is synonymous with innovation, resilience and a commitment to excellence.
Tara Miller
Director of Global Sales, Destination DC
Applying over a decade of diverse industry experience, Tara Miller, global accounts director, executes the strategy to attract international meetings and conventions to Washington, DC for Destination DC, the city’s official destination marketing organization. Tara rejoined Destination DC in 2017 as the senior manager of international sales, after she helped launch its international convention sales program several years prior through bid development. Tara now leads international MICE sales, marketing, business development, and strategic programs, including Washington DC’s Ambassador Circle and International Business Events Council.
She started her career at MCI USA supporting the Hospitality Sales & Marketing Association International (HSMAI), and expanded her knowledge of corporate events and incentive travel at CSI DMC, a leading event and destination management firm. As this dynamic industry continues to evolve, Tara remains committed to promoting the benefits and legacies of international meetings.
Tara Miller
Director of Global Sales, Destination DC
Tara rejoined Destination DC in 2017 as the senior manager of international sales, after she helped launch its international convention sales program several years prior through bid development. Tara now leads international MICE sales, marketing, business development, and strategic programs, including Washington DC’s Ambassador Circle and International Business Events Council.
She started her career at MCI USA supporting the Hospitality Sales & Marketing Association International (HSMAI), and expanded her knowledge of corporate events and incentive travel at CSI DMC, a leading event and destination management firm. As this dynamic industry continues to evolve, Tara remains committed to promoting the benefits and legacies of international meetings.
Glenton de Kock
CEO of SAACI
Glenton De Kock is a prominent leader in South Africa’s Meetings, Events, and Tourism industry, currently serving as CEO of SAACI. With extensive experience across both public and private sectors, he is instrumental in elevating the industry’s professionalism, sustainability, and global competitiveness.
His expertise includes tourism development, destination management, stakeholder engagement, and organisational transformation. Glenton is a passionate advocate for collaborative, sustainable event practices that prioritise community benefit and balance environmental stewardship with human impact.
Glenton de Kock
CEO of SAACI
Glenton De Kock is a prominent leader in South Africa’s Meetings, Events, and Tourism industry, currently serving as CEO of SAACI. With extensive experience across both public and private sectors, he is instrumental in elevating the industry’s professionalism, sustainability, and global competitiveness.
His expertise includes tourism development, destination management, stakeholder engagement, and organisational transformation. Glenton is a passionate advocate for collaborative, sustainable event practices that prioritise community benefit and balance environmental stewardship with human impact.
Elisabetta Degiampietro
European Commission's Directorate-General for Interpretation
Elisabetta works at the European Commission's Directorate-General for Interpretation, where she leads the team in charge of conference services. With more than 20 years of experience inside the European Institutions, she is a seasoned manager who has been working for various departments, mainly in the area of internal and external communication and project and programme management. She holds a master’s degree in German and English literature and languages from the University of Trento in Italy and a postgraduate in Human Resources Management from Kingston University.
Elisabetta Degiampietro
European Commission's Directorate-General for Interpretation
Elisabetta works at the European Commission's Directorate-General for Interpretation, where she leads the team in charge of conference services. With more than 20 years of experience inside the European Institutions, she is a seasoned manager who has been working for various departments, mainly in the area of internal and external communication and project and programme management. She holds a master’s degree in German and English literature and languages from the University of Trento in Italy and a postgraduate in Human Resources Management from Kingston University.
Ksenija Polla, CMP, CICE
Director of International Development, Talley Management Group
Ksenija Polla, CMP, CICE is the Director of International Development at Talley Management Group, bringing over 30 years of expertise in international association meetings. Her extensive experience encompasses membership recruitment and retention, product development, event management, sales, marketing, and relationship development. Since joining Talley in June 2024, Ksenija has been instrumental in expanding the firm's global reach and enhancing client engagement strategies. Her leadership has significantly contributed to Talley's growth in international markets, especially through partnerships in Asia, Latin America, and the Middle East. Prior to Talley, Ksenija held several pivotal roles at the International Congress and Convention Association (ICCA), where she spearheaded initiatives like the ICCASkills certification and the Association Impact Masterclass. She began her career in Croatia’s congress sector before joining ICCA in 1997, ultimately leading the Association Community (2013–2020), serving as Regional Director for North America (2021), and later as Head of Education and Legacy Programmes (2023), overseeing global education and the acclaimed Incredible Impacts Programme.
A passionate advocate for human-centric leadership, gender equality, and sustainable impact in the business events industry, Ksenija is a frequent speaker at international conferences including IMEX, Business Events Industry Week, and the ICCA Congress. She is actively involved in shaping conversations around association transformation, global trends, and legacy measurement .In 2025, she was honored with the Smart Women in Meetings: Stellar Performer Award by Smart Meetings Magazine, recognizing her dedication to mentorship and transformative leadership. At her core, Ksenija believes in the power of connections to create meaningful, scalable impact —locally and globally
Ksenija Polla, CMP, CICE
Director of International Development, Talley Management Group
Since joining Talley in June 2024, Ksenija has been instrumental in expanding the firm's global reach and enhancing client engagement strategies. Her leadership has significantly contributed to Talley's growth in international markets, especially through partnerships in Asia, Latin America, and the Middle East. Prior to Talley, Ksenija held several pivotal roles at the International Congress and Convention Association (ICCA), where she spearheaded initiatives like the ICCASkills certification and the Association Impact Masterclass. She began her career in Croatia’s congress sector before joining ICCA in 1997, ultimately leading the Association Community (2013–2020), serving as Regional Director for North America (2021), and later as Head of Education and Legacy Programmes (2023), overseeing global education and the acclaimed Incredible Impacts Programme.
A passionate advocate for human-centric leadership, gender equality, and sustainable impact in the business events industry, Ksenija is a frequent speaker at international conferences including IMEX, Business Events Industry Week, and the ICCA Congress. She is actively involved in shaping conversations around association transformation, global trends, and legacy measurement .In 2025, she was honored with the Smart Women in Meetings: Stellar Performer Award by Smart Meetings Magazine, recognizing her dedication to mentorship and transformative leadership. At her core, Ksenija believes in the power of connections to create meaningful, scalable impact —locally and globally
Jelmer van AstFounder & CEO, Conference Compass
Jelmer van Ast is a seasoned professional in the event technology space, with extensive experience in driving innovation and digital transformation in the meetings and events industry. As the founder and CEO at Conference Compass, Jelmer has played a significant role in shaping the future of event technology, particularly in mobile event apps, interactive conference solutions, and inclusive technology-driven experiences. Jelmer is deeply connected to a global network of entrepreneurs in the events industry as a member of ICCA, a founding member of MESA (The Meetings and Events Support Association) and a member of EO (Entrepreneurs’ Organisation).
He regularly collaborates with startups and small businesses that are at the forefront of event tech innovation. Additionally, Jelmer has moderated and spoken at numerous industry events, including the ICCA Future of Healthcare Meetings, two ICCA France-Benelux Chapter meetings, IAPCO Edge, IBTM, IMEX, multiple MESA events and the European Association Summit.
Jelmer van Ast
Founder & CEO, Conference Compass
Jelmer van Ast is a seasoned professional in the event technology space, with extensive experience in driving innovation and digital transformation in the meetings and events industry. As the founder and CEO at Conference Compass, Jelmer has played a significant role in shaping the future of event technology, particularly in mobile event apps, interactive conference solutions, and inclusive technology-driven experiences. Jelmer is deeply connected to a global network of entrepreneurs in the events industry as a member of ICCA, a founding member of MESA (The Meetings and Events Support Association) and a member of EO (Entrepreneurs’ Organisation).
He regularly collaborates with startups and small businesses that are at the forefront of event tech innovation. Additionally, Jelmer has moderated and spoken at numerous industry events, including the ICCA Future of Healthcare Meetings, two ICCA France-Benelux Chapter meetings, IAPCO Edge, IBTM, IMEX, multiple MESA events and the European Association Summit.
Teh Pek YenSenior Lecturer in the School of Hospitality and Service Management at Sunway University, Malaysia
Dr Pek Yen, Teh is a Senior Lecturer in the School of Hospitality and Service Management at Sunway University, Malaysia. With a decade of experience in teaching and the business events industry, she previously served as Programme Leader for the Bachelor’s in Conventions and Events Management, establishing it as a leading programme among the few offered in Malaysia. Beyond her teaching responsibilities, Dr Teh is an active researcher specialising in sustainable and regenerative tourism, with a particular focus on heritage and cultural conservation in Malaysia. Her current projects include the I.P.O.H. Project (Ipoh Preservation of Heritage Project), the Social Innovation Project in Kampung Sungai Lima (a fishing village), and tourism planning for Hulu Langat Geopark. She recently published an interesting book chapter titled The Pinang Peranakan Mansion: Questions of Naming and the Interpretation of Material Culture, which explores museum studies in Malaysia.
Teh Pek Yen
Senior Lecturer in the School of Hospitality and Service Management at Sunway University, Malaysia
Dr Pek Yen, Teh is a Senior Lecturer in the School of Hospitality and Service Management at Sunway University, Malaysia. With a decade of experience in teaching and the business events industry, she previously served as Programme Leader for the Bachelor’s in Conventions and Events Management, establishing it as a leading programme among the few offered in Malaysia. Beyond her teaching responsibilities, Dr Teh is an active researcher specialising in sustainable and regenerative tourism, with a particular focus on heritage and cultural conservation in Malaysia. Her current projects include the I.P.O.H. Project (Ipoh Preservation of Heritage Project), the Social Innovation Project in Kampung Sungai Lima (a fishing village), and tourism planning for Hulu Langat Geopark. She recently published an interesting book chapter titled The Pinang Peranakan Mansion: Questions of Naming and the Interpretation of Material Culture, which explores museum studies in Malaysia.
Sissy Lignou President & CEO, AFEA Congress, President, IAPCO, Board Member, Immediate Past President, HAPCO & DES
Born in Athens, Sissi Lignou brings over two decades of experience in the Meetings & Events Industry. She began her career in 2001 with the Athens 2004 Olympic Games Organizing Committee, which sparked her passion for large-scale event management. In 2004, she joined the family business AFEA Congress, where she is now CEO and President of the Board, leading one of Greece’s most established Professional Congress Organizers (PCOs). Since 2021, Sissi has taken on a stronger international role, elected to the IAPCO Council in 2021 and re-elected in 2023. In 2024, she became IAPCO President-Elect and in 2025 assumed the role of IAPCO President (2025–2027) at the Annual Meeting in Taiwan. She has volunteered with IAPCO since 2010, contributing to its growth and serving as Faculty Member, mentor, and speaker for national and international organizations. In Greece, she has been active with HAPCO & DES since 2007, serving as President (2022–2025) and re-elected in 2025 as Board Member. Her journey reflects both strong leadership and a deep commitment to advancing the Meetings Industry.
Sissy Lignou
President & CEO, AFEA Congress, President, IAPCO, Board Member, Immediate Past President, HAPCO & DES
Born in Athens, Sissi Lignou brings over two decades of experience in the Meetings & Events Industry. She began her career in 2001 with the Athens 2004 Olympic Games Organizing Committee, which sparked her passion for large-scale event management. In 2004, she joined the family business AFEA Congress, where she is now CEO and President of the Board, leading one of Greece’s most established Professional Congress Organizers (PCOs). Since 2021, Sissi has taken on a stronger international role, elected to the IAPCO Council in 2021 and re-elected in 2023. In 2024, she became IAPCO President-Elect and in 2025 assumed the role of IAPCO President (2025–2027) at the Annual Meeting in Taiwan. She has volunteered with IAPCO since 2010, contributing to its growth and serving as Faculty Member, mentor, and speaker for national and international organizations. In Greece, she has been active with HAPCO & DES since 2007, serving as President (2022–2025) and re-elected in 2025 as Board Member. Her journey reflects both strong leadership and a deep commitment to advancing the Meetings Industry.
Michael Clancy
Head of Sales at the Royal Dublin Society Venue
Malcolm Clancy is the Head of Sales at the Royal Dublin Society Venue. The RDS is Ireland largest events venue and it's oldest charity - a 43-acre campus in the heart of Dublin, offering 22,000 sqm of event space and a 20,000-seat arena, with all of its profits going into its Foundations activities to see Ireland thrive culturally and economically. Malcolm has worked across the UK, Australia, US, Canada and Ireland in roles spanning luxury hotels, convention bureaux and major conference sales. Known for balancing business development with Australian wit and humour (he hopes) - he enjoys working with everyone from marine scientists to tech bros to bring their events to life.
Michael Clancy
Head of Sales at the Royal Dublin Society Venue
Malcolm has worked across the UK, Australia, US, Canada and Ireland in roles spanning luxury hotels, convention bureaux and major conference sales. Known for balancing business development with Australian wit and humour (he hopes) - he enjoys working with everyone from marine scientists to tech bros to bring their events to life.
Vanessa Russell
Group Marketing Director - ICC Wales and The Celtic Collection
With more than 30 years of combined marketing, sales and operations experience gained within the meetings, events and hospitality industries, Vanessa Russell has been a key member of The Celtic Collection’s management team since 2006. Vanessa has helped establish the Celtic Manor Resort as one of the world’s leading destinations for business events, leisure and golf, and played a key part in the global profile achieved by hosting successful major international events at the 2010 Ryder Cup and the 2014 NATO Summit.
She has been responsible for creating strong new brands and driving marketing strategy as the resort has expanded into The Celtic Collection of 10 hotels across South Wales and ICC Wales has established itself as a world-class convention centre. Vanessa has steered successful campaigns that have seen the ICC Wales claim the prestigious ICCA Best Marketing Award for its pioneering educational work on Martyn’s Law, to enhance public safety in the meetings industry and Celtic Manor Resort be crowned the UK’s Best Hotel at the M&IT Awards no fewer than 10 times.
Vanessa Russell
Group Marketing Director - ICC Wales and The Celtic Collection
Juan José Garcia MBA, CICE
Global Chief Sales & Marketing Officer BCO Congresos
Juan José is a distinguished business events professional with over 37 years of experience, holding an MBA and deep expertise in project management, business strategies, and association management. Beginning his career in 1987 in the PCO sector, he has ascended to his current role as Global Chief Sales & Marketing Officer of BCO Congresos, where his visionary leadership has elevated the organization into a globally recognized brand in meetings management and business events consulting. A former 1st Vice-President and Treasurer of ICCA (2010–2018) and Co-chair of the Meetings Management Sector since 2024, Juan José has also played a pivotal role as an instructor and author for the ICCASkills program launched in 2021, reflecting his unwavering commitment to fostering industry growth and nurturing talent. Recognized as “Best Event Organizer” in 2009 by the Spanish Association of Hotel Managers, his enduring dedication and transformative contributions continue to shape the business events landscape worldwide.
Juan José Garcia MBA, CICE
Global Chief Sales & Marketing Officer BCO Congresos
Juan José is a distinguished business events professional with over 37 years of experience, holding an MBA and deep expertise in project management, business strategies, and association management. Beginning his career in 1987 in the PCO sector, he has ascended to his current role as Global Chief Sales & Marketing Officer of BCO Congresos, where his visionary leadership has elevated the organization into a globally recognized brand in meetings management and business events consulting. A former 1st Vice-President and Treasurer of ICCA (2010–2018) and Co-chair of the Meetings Management Sector since 2024, Juan José has also played a pivotal role as an instructor and author for the ICCASkills program launched in 2021, reflecting his unwavering commitment to fostering industry growth and nurturing talent. Recognized as “Best Event Organizer” in 2009 by the Spanish Association of Hotel Managers, his enduring dedication and transformative contributions continue to shape the business events landscape worldwide.
INNOVATION & TECHNOLOGY
Agnes Opitzer
Director of Hosted events Sales - Hungexpo
I hold a degree in Tourism and Hotel Management, and even as early as high school, I was certain that I wanted to work in an international environment—drawn especially to the hotel industry. I have been working in tourism for nearly 20 years, gaining experience first in hospitality and later in the world of large-scale events.
Since 2010, I have been part of Hungexpo, where I’ve had the privilege of contributing to the growth and development of hosted event sales team almost from the very beginning. I also worked as a project manager, which gave me firsthand insight into every detail involved in organizing international events. Since 2018, I have been leading the sales team, which has since expanded to include a new area of activity: the film studio business. In addition, the opening of our new Congress Center in 2021 has created exciting new opportunities for sales and plays a key role in positioning both Budapest and Hungexpo among the top international congress destinations and venues.
Outside of this dynamic and multifaceted work, I’m also the mother of three young children—gaining daily experience in time management and achieving work-life balance.
Agnes Opitzer
Director of Hosted events Sales - Hungexpo
I hold a degree in Tourism and Hotel Management, and even as early as high school, I was certain that I wanted to work in an international environment—drawn especially to the hotel industry. I have been working in tourism for nearly 20 years, gaining experience first in hospitality and later in the world of large-scale events.
Since 2010, I have been part of Hungexpo, where I’ve had the privilege of contributing to the growth and development of hosted event sales team almost from the very beginning. I also worked as a project manager, which gave me firsthand insight into every detail involved in organizing international events. Since 2018, I have been leading the sales team, which has since expanded to include a new area of activity: the film studio business. In addition, the opening of our new Congress Center in 2021 has created exciting new opportunities for sales and plays a key role in positioning both Budapest and Hungexpo among the top international congress destinations and venues.
Outside of this dynamic and multifaceted work, I’m also the mother of three young children—gaining daily experience in time management and achieving work-life balance.
Christophe Leyvraz
Director Vaud Promotion
I believe in the power of listening and understanding. I have worked with a variety of organizations, including the SwissTech Convention Center in Lausanne, Switzerland, and currently as Director of tourism and local products promotion, and previously with Swiss and international media groups. My work is guided by a deep understanding of how collaboration can lead to exceptional results. By focusing on developing meaningful solutions, I thrive at the intersection of ideas, teams, and clients, championing initiatives that drive growth and shared success. I like to explore how we can turn challenges into opportunities for transformation, fostering creativity throughout the process. Together, we can redefine what's possible in our industries!
Christophe Leyvraz
Director Vaud Promotion
I believe in the power of listening and understanding. I have worked with a variety of organizations, including the SwissTech Convention Center in Lausanne, Switzerland, and currently as Director of tourism and local products promotion, and previously with Swiss and international media groups. My work is guided by a deep understanding of how collaboration can lead to exceptional results. By focusing on developing meaningful solutions, I thrive at the intersection of ideas, teams, and clients, championing initiatives that drive growth and shared success. I like to explore how we can turn challenges into opportunities for transformation, fostering creativity throughout the process. Together, we can redefine what's possible in our industries!
Robert Heimbach
Vice-President of Gala Systems Inc
A graduate Mechanical Engineer, from Concordia University Montreal with an MBA from McGill University. He joined Gala in 1992 where he’s been actively involved with architects, consultants, contractors, and owners to find automated and semi-automated solutions for flexible event centers. Working from conceptual design right through to final turnkey installations, Robert also works closely with venue operators to increase the diversity and quantity of events in their spaces to generate more events and ultimately increase overall revenue.
Robert Heimbach
Vice-President of Gala Systems Inc
A graduate Mechanical Engineer, from Concordia University Montreal with an MBA from McGill University. He joined Gala in 1992 where he’s been actively involved with architects, consultants, contractors, and owners to find automated and semi-automated solutions for flexible event centers. Working from conceptual design right through to final turnkey installations, Robert also works closely with venue operators to increase the diversity and quantity of events in their spaces to generate more events and ultimately increase overall revenue.
Juliano Lissoni
Director at MCI Group
Senior executive with over 25 years of experience in the global meetings industry. As Managing Director at MCI Group, he leads strategic events across the Americas. A graduate of the MIT Sloan ACE program in Management, Innovation, and Technology, he also holds an MBA from ESPM and an MSc from UFSC. He is focused on leveraging artificial intelligence to transform experiences and drive engagement.
Juliano Lissoni
Director at MCI Group
Senior executive with over 25 years of experience in the global meetings industry. As Managing Director at MCI Group, he leads strategic events across the Americas. A graduate of the MIT Sloan ACE program in Management, Innovation, and Technology, he also holds an MBA from ESPM and an MSc from UFSC. He is focused on leveraging artificial intelligence to transform experiences and drive engagement.
Pavvi Singh
Regional Sales Director - EMEA
Pavvi comes with over 15 years of experience in Event Technology, training, client support and consultation primarily for clients based in UK, Europe, USA and UAE. He has a passion for uncovering the unique and compelling ways in which event planners are using technology, service and revel in knowing that he can help thousands of other event planners hear those stories. He loves inventing new, more powerful, innovative & profitable ways to increase revenue and decrease cost of an event using software solutions.
Pavvi Singh
Regional Sales Director - EMEA
Pavvi comes with over 15 years of experience in Event Technology, training, client support and consultation primarily for clients based in UK, Europe, USA and UAE. He has a passion for uncovering the unique and compelling ways in which event planners are using technology, service and revel in knowing that he can help thousands of other event planners hear those stories. He loves inventing new, more powerful, innovative & profitable ways to increase revenue and decrease cost of an event using software solutions.
Vamshi Velmajala
Director of Snapsight
Vamshi is the Managing Director of Snapsight, leading the charge in AI implementation and innovation within the business events industry. As one of the key contributors to the development of cutting-edge AI tools, Vamshi has been instrumental in revolutionizing how events are planned, managed, and experienced. With a strong background as a Product Head at Gevme and other prominent organizations, he brings a wealth of expertise in product development, AI technologies, and their practical application in the events space.
Over the past several years, Vamshi has worked at the intersection of artificial intelligence and the business events industry, leveraging his deep understanding of both fields to create solutions that enhance efficiency, personalization, and engagement. A visionary in real-time AI, he is passionate about driving innovation and shaping the future of events through technology.
Vamshi Velmajala
Director of Snapsight
Vamshi is the Managing Director of Snapsight, leading the charge in AI implementation and innovation within the business events industry. As one of the key contributors to the development of cutting-edge AI tools, Vamshi has been instrumental in revolutionizing how events are planned, managed, and experienced. With a strong background as a Product Head at Gevme and other prominent organizations, he brings a wealth of expertise in product development, AI technologies, and their practical application in the events space.
Over the past several years, Vamshi has worked at the intersection of artificial intelligence and the business events industry, leveraging his deep understanding of both fields to create solutions that enhance efficiency, personalization, and engagement. A visionary in real-time AI, he is passionate about driving innovation and shaping the future of events through technology.
THE CREATIVE EDGE
Meg Williams
Chief Executive, World of WearableArt
Meg Williams is a highly experienced leader in the creative industries and the Chief Executive of World of WearableArt ™ (WOW), the globe’s premier wearable art competition and New Zealand’s largest arena spectacle. She leads WOW’s team of over 300 to deliver its iconic show in Te Whanganui-a-Tara, which attracts over 60,000 visitors annually and in 2024 delivered over $30 million to the Wellington regional economy. Meg has over 20 years’ experience in organising festivals and major events in the UK, Australia and Aotearoa New Zealand, including the Aotearoa New Zealand Festival of the Arts, Wellington Jazz Festival and Te Hui Ahurei Reo Māori. She is a coaching peer mentor for a small group of creative arts leaders in Aotearoa and is a member of the Te Rōpū Mana Toi advocacy advisory for Creative New Zealand.
Meg Williams
Chief Executive, World of WearableArt
Meg Williams is a highly experienced leader in the creative industries and the Chief Executive of World of WearableArt ™ (WOW), the globe’s premier wearable art competition and New Zealand’s largest arena spectacle. She leads WOW’s team of over 300 to deliver its iconic show in Te Whanganui-a-Tara, which attracts over 60,000 visitors annually and in 2024 delivered over $30 million to the Wellington regional economy. Meg has over 20 years’ experience in organising festivals and major events in the UK, Australia and Aotearoa New Zealand, including the Aotearoa New Zealand Festival of the Arts, Wellington Jazz Festival and Te Hui Ahurei Reo Māori. She is a coaching peer mentor for a small group of creative arts leaders in Aotearoa and is a member of the Te Rōpū Mana Toi advocacy advisory for Creative New Zealand.
Max Oliveira
Artist
Artist Director
Awarded Choreographer and Artist
Events Producer
Artistic Producer
Multiple-time Breaking World / International Events Champion
University Dance Teacher / Lecturer of Dance Masters
Producer of Eurobattle, Breaking Gala, World Battle
Leader of MOMENTUM CREW
Max Oliveira
Artist
Artist Director
Awarded Choreographer and Artist
Events Producer
Artistic Producer
Multiple-time Breaking World / International Events Champion
University Dance Teacher / Lecturer of Dance Masters
Producer of Eurobattle, Breaking Gala, World Battle
Leader of MOMENTUM CREW